How To Fix MalwareBytes “Unable To Connect” Error


MalwareBytes Error

I tried to run MalwareBytes Anti-Malware (MBAM) last night and got a small pop-up error claiming it was Unable to connect the Service.

malwarebytes-unable-to-connect-to-service

How To Fix It

The solution was simple. On my Windows 7 machine I clicked on Start, then Control Panel, then went into Administrative Tools and double-clicked on Services.

I found the Malwarebytes Service in the list and it was disabled.

malwarebytes-service-disabled

So, I right-clicked on it and went into properties.

malwarebytes-service-properties

In the properties window, on the General tab, in the Startup type section, I clicked on Disabled and switched it to Automatic.

malwarebytes-enable-service

Then I clicked on the Apply button. This allowed me to then click on the Start button to start the service.


MalwareBytes should start up just fine after that.

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About the Author

Terry Hollett

Terry is a self-taught computer aficionado, who after being exposed to Windows 3.1 in the early 1990’s devoured every book and magazine on the subject he could get his hands on. A published author with over 20 years’ experience building and servicing computers for friends and family he started his first website in 2002 at Hit Any Key.

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