In this digital age, scams and scammers abound and it amazes me how these scammers keep coming up with new and innovative ways to cheat innocent victims out of their hard-earned money or trick them into giving up sensitive information.
In what I consider a great move to help deal with these scammers, long-standing security company Norton is providing a new free service called “Norton Genie”. Norton Genie will analyze suspicious email and messages and alert the user if a scam is identified.
Norton Genie is available via a website and apps are available for both iOS and Android devices. It’s important to note that Norton Genie is AI-driven and, at this stage, still in learning mode, so has not yet been perfected. Also, apps are currently available only in the US, UK, Ireland, Australia, and New Zealand.
How To Use Norton Genie
“Think your texts, emails, or social media messages are scams? Are the websites you’re visiting risky? Just ask Norton Genie and you’ll know instantly—your wish is our command!”
I’ll only be explaining the website service but the apps work in much the same way.
- First off, you need to take a screenshot or photo of the suspect message and upload that when prompted. Alternatively, you can copy and paste the text:
- Click the Begin scan button and Genie will analyze the text
- After its analysis, Genie will let you know if it finds the message legitimate, malicious, or just suspicious
- Chat with Genie: return to the main page from the summary. Here, Genie now offers a chat feature in which you can ask any questions or share any concerns
- In case you missed it earlier, here is a link to the Norton Genie website
I really like and appreciate this new service from Norton, I think it’s a brilliant concept and one that could save a lot of folks from becoming victims, especially mobile device users. My one concern is that the people who are most vulnerable are also the least likely to hear about and use Norton Genie. So, if you know of any vulnerable folk among your circle of family and friends, please spread the word.