Can't delete folder.

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Can't delete folder.
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myleswest
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September 18, 2017 - 12:31 am
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I was given a Toshiba Satellite Laptop running widows 7 32 bit.
I changed the name of the computer over to my name..."Dennis" and made myself the Administrator.
But I cannot delete the previous owners name completely.
When I go into "users" there remains a folder under his name. When I try to delete it a pop up window says that there are files in the folder that are in use.
The folder is under the name Arturo Romero [previous owner] and it has a "locked" icon on it. Somewhere else it said that it is not a "shared folder".

It there any way to get rid of it?Untitled-1.jpgImage Enlarger

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dandl
Lexa, AR
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September 18, 2017 - 8:29 am
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Hi Myles
The best way I have dealt with this issue is to go into User Accounts and create your own profile, and be sure and make it an Administrator Account. Set a password on your account and reboot or logoff and sign into the account you created. You should then be able to go back into User Accounts and delete the accounts you do not wish to have. Be sure and save any files from the accounts before deleting. I sometimes have had to boot into Safe Mode to delete some accounts. Good luck.

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myleswest
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September 18, 2017 - 1:54 pm
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dandl said
Hi Myles
The best way I have dealt with this issue is to go into User Accounts and create your own profile, and be sure and make it an Administrator Account. Set a password on your account and reboot or logoff and sign into the account you created. You should then be able to go back into User Accounts and delete the accounts you do not wish to have. Be sure and save any files from the accounts before deleting. I sometimes have had to boot into Safe Mode to delete some accounts. Good luck.  

Hi dandl,

I started to follow your directions but these pop ups got me confused.
It looks like they are saying I already have a profile with a password and that I am the Administrator. In your instructions are you saying I should start from scratch and do it over?

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dandl
Lexa, AR
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September 18, 2017 - 9:11 pm
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You renamed the Arturo Romero profile to Dennis, but the Arturo Romero profile is still what Windows is seeing. You can either live with this profile or set up a new user account. Yes, you will have to install the programs you want. Do not try and delete this profile until you have made another user account, if you do then Windows will boot you into a temp account, and you do not want that. If you setup another user account, you will want to remove the password on the Romero account, but set a password on the new account. It can be removed later if desired.
The profile is just a name and if you like what is already on the PC, then it might be in your best interest to leave it like it is.
https://davescomputertips.com/wp-content/sp-resources/forum-image-uploads/dandl/2017/09/User-Accounts-1.PNGImage Enlarger

This is my W7 account. You click on "Manage Another Account" and it will take you to the next window.
https://davescomputertips.com/wp-content/sp-resources/forum-image-uploads/dandl/2017/09/User-Account-2.PNGImage Enlarger
You click on "Create A New Account"
I sure would like to see these two screenshots from your machine.

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myleswest
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September 25, 2017 - 6:32 pm
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Followed your instructions and created a new Administrator Account with new name.
Then successfully deleted all other accounts. Problem solved. No more Arturo Romero!..lol.

Thank you for your help.

Myles.

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dandl
Lexa, AR
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September 25, 2017 - 10:06 pm
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You are very welcome!!!!

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