Outlook does not delete messages from Server

Avatar

Please consider registering
Guest

Search

— Forum Scope —






— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_topic_old
Outlook does not delete messages from Server
Avatar
limafred
Member
Forum Posts: 5
Member Since:
September 16, 2008
sp_UserOfflineSmall Offline
1
January 19, 2009 - 3:25 pm
sp_Permalink sp_Print

Although the box "Leave a copy of the messages on the Server" is unchecked, all my Outlook messages remain on the Server (my ISP)
Any solutions out there?
Thanks in advance,
Fred.

(WinXP Pro SP3 - 80GB HD - 512MB Memory)

Avatar
Chad Johnson
Mod
Forum Posts: 867
Member Since:
August 11, 2011
sp_UserOfflineSmall Offline
2
January 20, 2009 - 5:20 pm
sp_Permalink sp_Print

Who is your ISP? Gmail, for example, ignores that setting in outlook, it's possible your ISP is too.

Avatar
limafred
Member
Forum Posts: 5
Member Since:
September 16, 2008
sp_UserOfflineSmall Offline
3
January 20, 2009 - 6:16 pm
sp_Permalink sp_Print

My ISP is Earthlink...I already communicated with them and they "maintain their innocence"!

Avatar
Carol Bratt
Mod
Forum Posts: 66
Member Since:
August 11, 2011
sp_UserOfflineSmall Offline
4
January 22, 2009 - 12:43 pm
sp_Permalink sp_Print

Are you using MS Outlook or Outlook Express? Also, what do you mean when you say Earthlink maintains their innocense?

Avatar
limafred
Member
Forum Posts: 5
Member Since:
September 16, 2008
sp_UserOfflineSmall Offline
5
January 22, 2009 - 5:34 pm
sp_Permalink sp_Print

Thank you all for replying... I did a "System Restore" this morning and everything now orks!
Thanks again,
Fred.

Avatar
jbsone
Member
Forum Posts: 6
Member Since:
June 26, 2011
sp_UserOfflineSmall Offline
6
June 26, 2011 - 1:38 pm
sp_Permalink sp_Print

Hello-All,
A friend is having the same problem with outlook 03 and earthlink as her business isp...Outlook wasn't checked to delete msgs. from server which I did, her ISP which is verizon, was telling her they could NOT deliver more msgs. Earthlink had NO idea what the problem was? Subsequently, I deleted all msgs. on their server and that seemed to help.
She's running xp home. I've noticed in add/remove programs area, she's been upgraded via MS updates to office 2007....But, still outlook indicates she using 2003? Since I'm a mozilla TB/FF user, I'm not much help.
Thanks / John in Dallas

Avatar
Jim Hillier
Admin
Forum Posts: 2492
Member Since:
August 9, 2011
sp_UserOfflineSmall Offline
7
June 26, 2011 - 6:40 pm
sp_Permalink sp_Print

Hey John - So far as I know, it is impossible to update Office 2003 to Office 2007 via MS updates mate. They are completely separate programs which require completely separate installations. Not 100% certain in a corporate/business environment but I assume the same would also apply.

Cheers....Jim

Avatar
Flying Dutchman
Member
Forum Posts: 278
Member Since:
September 2, 2010
sp_UserOfflineSmall Offline
8
June 27, 2011 - 5:52 pm
sp_Permalink sp_Print

As far as I know, you can't upgrade MS Office simply through MS Updates.
But, you can (or at least could) upgrade from MS Office 2003 to MS Office 2007 (i.e. discount upgrade licenses).
From what John describes, I can only think of two cases:
1. Either his friend did upgrade to MS Office 2007 and chose to keep previous versions of MS Office 2003 programs (though I'm not sure if Outlook is one of the programs you can keep).
2. She's still on MS Office 2003 and what John sees in Add/Remove Programs are the Compatibility Packs for MS Office 2007 which do come through MS Updates.

Maybe John could provide more details?

Cheers

I am human

Avatar
jbsone
Member
Forum Posts: 6
Member Since:
June 26, 2011
sp_UserOfflineSmall Offline
9
June 27, 2011 - 6:24 pm
sp_Permalink sp_Print

Hello - All,
I appreciate your kind responses...It does appear my friend has MS ( compatibility ) updates for office 2007. I know she's not purchased office products other than what came with HP OEM, which was office 2003..
Looks like it's time to buy a new computer??
Although, I see from MS site, office 2010 will run on Xp-SP3. I wonder if it's really cost effective and worth the steep learning curve?
Thanks / John in Dallas

Avatar
Flying Dutchman
Member
Forum Posts: 278
Member Since:
September 2, 2010
sp_UserOfflineSmall Offline
10
June 27, 2011 - 7:19 pm
sp_Permalink sp_Print

Hi John,
In regard to your original post, I assume your friend has an email account with her ISP. Now, if your friend's ISP has a volume limit (in MB or GB) and messages are kept on their server, she won't be able to receive any new messages when that limit is reached - or if their system [i:2tmdj2gg]thinks[/i:2tmdj2gg] it was reached.
Though MS Outlook has an option to not keep messages on the mail server, it's often the case that the mail service itself doesn't comply with that option.

As for your last post, why would you say she needs to buy a new computer? Only to upgrade to MS Office 2010?
IMHO, you need to upgrade your H/W & S/W if your current H/W & S/W has stopped meeting your needs or something broke.
I'm on MS Office 2003 Pro since 2003 and as long as I can get things done, I'm not considering cashing out the amount MS asks for its later Office suites - probably will move to a free alternative, if need arises.

Cheers

I am human

Avatar
Tony
Member
Forum Posts: 3
Member Since:
May 18, 2013
sp_UserOfflineSmall Offline
11
May 18, 2013 - 4:03 pm
sp_Permalink sp_Print

Chad Johnson said

Who is your ISP? Gmail, for example, ignores that setting in outlook, it's possible your ISP is too.

It isn't so much that Gmail ignores the settings, it's just that with gmail you need to select the option in their settings first, before selecting the option in Outlook.

Avatar
Tony
Member
Forum Posts: 3
Member Since:
May 18, 2013
sp_UserOfflineSmall Offline
12
May 18, 2013 - 4:07 pm
sp_Permalink sp_Print

Flying Dutchman said

As far as I know, you can't upgrade MS Office simply through MS Updates.
But, you can (or at least could) upgrade from MS Office 2003 to MS Office 2007 (i.e. discount upgrade licenses).
From what John describes, I can only think of two cases:
1. Either his friend did upgrade to MS Office 2007 and chose to keep previous versions of MS Office 2003 programs (though I'm not sure if Outlook is one of the programs you can keep).
2. She's still on MS Office 2003 and what John sees in Add/Remove Programs are the Compatibility Packs for MS Office 2007 which do come through MS Updates.
Maybe John could provide more details?
Cheers

You can keep two different versions of Microsoft Office on one computer but specifically NOT two different versions of Outlook.

Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 188

Currently Online:
6 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Member Stats:

Guest Posters: 10

Members: 1273

Moderators: 3

Admins: 4

Forum Stats:

Groups: 8

Forums: 19

Topics: 1538

Posts: 11824

Administrators: Jim Hillier, Richard Pedersen, David Hartsock, Marc Thomas

Moderators: Judy Novotny, Jason Shuffield, Mail Poet