How To Fix Scrolling Issues In File Explorer

The Problem

I’ve had this problem on and off for a while. It wasn’t too bad at first, but now, for some reason, it’s gotten really annoying. So, here’s what’s going on. I open File Explorer and click on a picture folder and then I scroll down through the thumbnails and then after about a minute it would jump back up to the top again– over and over this would happen.

So I went online and found a solution. This seems to work for some people, but not others. It worked for me.

Possible Fix

Right-click on your desktop and click on Personalize. In the left-hand menu click on Colors. Then under Choose your color, uncheck Automatically pick an accent color from my background. (With this checked, the color of the Taskbar and Title Bars will change depending on the background picture.)


I scrolled down to the bottom of the pictures in the folder and left it for almost an hour and it didn’t pop back up. If you’ve had this problem and have found a different solution, share it in the comments. And thank you.

About the Author

Terry Hollett

Terry is a self-taught computer aficionado, who after being exposed to Windows 3.1 in the early 1990's devoured every book and magazine on the subject he could get his hands on. A published author with over 20 years' experience building and servicing computers for friends and family he started his first website in 2002 at Hit Any Key.


  1. I had the same problem, it was fixed by going to personalize, then background and put it on picture instead of slideshow, change picture every minute and shuffle where I usually had it set. It seems to be looking for file to show.

    • Just disabling this accent colour changing thing did it for me. I did not have to disable the slide show. Every time the colour changes the desktop has to refresh itself and that also refreshes the explorer window. Thus if you scrolled to the bottom of a long list of files you’ll be sent to the top.

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