How To Fix Keyboard Not Working In Browsers


I have a desktop that I rarely turn off. Every few days I probably will turn it off for the night. Restarting or powering down my computer is when all my problems seem to start.

Keyboard Not Working

This Sunday morning I got up and turned on my computer and the keyboard and mouse decided not to work. I unplugged my USB mouse and plugged it in again and still it did not work. I did the same thing for my wireless keyboard by unplugging the keyboard dongle that was plugged into the USB port and plugged it in again. Still nothing.

I restarted my system. Turned it off then turned it on again. Keyboard and mouse still not working.

So, I unplugged the keyboard and tried the mouse by itself. With the keyboard unplugged I restarted the computer. The mouse started working. I decided at that point to use the Ease of Access options instead of trying the keyboard.

Ease Of Access

I clicked on the round icon in the bottom left-hand corner. If you put your mouse cursor over it, out pops the words Ease of Access.


ease-of-access

Clicking on that brings up a menu of options.

ease-of-access-options

The option I was looking for was the one to Type without the keyboard (On-Screen Keyboard). This brought up an on-screen keyboard and using the mouse I was able to type in my password to access the system.

on-screen-keyboard

Once I was logged in, I plugged in the keyboard and everything seemed to be OK. Later on that morning I tried going on-line but the keyboard would not work in my browser. I already replaced the batteries in the keyboard when I originally thought that might be the issue. Then I discovered that when I clicked on the Windows key, it opened the Start menu.

So I opened up notepad and started typing. It was working fine. So I tried both Firefox and Chrome and the same problem, keyboard would not work in the browsers. I could copy and paste from notepad to the browser if it came down to it.

My first instinct was that a program I have installed that encrypts what I type to try to defeat key loggers. It’s called KeyScrambler.


I thought it might have gotten corrupted, but an on-line search suggested that a simple reboot might solve my problem. So I went with the simplest option first. I rebooted and the keyboard and mouse worked no problems with the login screen. Keyboard was again working within my browsers.

Other options found on-line in case a reboot doesn’t work:

  • Reinstall drivers —  Remove them from within Device Manager and restart your system. I actually fixed a few erratic mice in the past this way.
  • System restore was also suggested.
  • Update/reinstall browser.
  • Try to replace keyboard and/or mouse.
  • Replace batteries in wireless devices.

About the Author

Terry Hollett

Terry is a self-taught computer aficionado, who after being exposed to Windows 3.1 in the early 1990's devoured every book and magazine on the subject he could get his hands on. A published author with over 20 years' experience building and servicing computers for friends and family he started his first website in 2002 at Hit Any Key.

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