iMac Graphics Card Replacement Program


imac1As reported by 9TO5Mac, Apple has started a replacement program for the graphics card in selected iMacs sold between May 2011 and October 2012.  The affected 27-inch iMacs have:

  • Sandy Bridge processors
  • Thunderbolt ports
  • 3.1GHz quad-core Intel Core i5 OR 3.4GHz quad-core Intel Core i7 processors
  • One of the following for the last four characters of the serial number:  DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, F610

If the AMD Radeon HD 6970M graphics card is determined to have an issue, Apple will replace it free of charge within three years of the purchase date.  Likewise, if it has already been repaired, the purchaser is said to be eligible for a refund.

The only affected models are 27-inch models with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors.

If this sounds like your iMac, contact AppleCare Support, a Genius Bar or an Apple Authorized Reseller.  They can determine if your iMac is affected and eligible for a replacement card.

About the Author

Judy Novotny

Judy is a computer veteran with 30 years of experience. She has owned everything from a TRS-80, Apple IIe and various Windows-based PCs. She is currently living in her Apple ecosystem at home consisting of an iPhone, iPad, iMac, MacBook, Apple TV, iPod nano and two Time Capsules. She is a fan of all things mobile since she got her first Palm Pilot in 1999. Check out her iPad app, Number Wizard, in the App Store. Follow her on Twitter @junovotech or at Junovo.com.