How To: Problem Adding Video To Facebook


Facebook Video Upload Error

My uncle came to me to upload yet another video for him. Usually, I just take them from his camera and upload them from there. I inserted the memory card from his camera into my computer, then copied the movie to my hard drive. I signed in to his account on Facebook and started to upload the video from there.

Read: How To Upload Videos To Facebook

Everything seemed to be going OK. I got the standard message that I’ll be notified when the video is ready. But then I noticed a little pop-up message down in the left-hand corner that said:

facebook-video-upload-error

Sorry, we’re unable to add your video. Please try again. Visit the Video help page to learn about common problems.

I tried it three times with no success. Checking on-line garnered no real results and let’s face it, tech support on Facebook sucks. I know it’s a free service, but we are the product and they make money by sponging off our personal experiences. They owe us something.

I decided to travel the road of least resistance and follow the path that clicks in my mind. I decided to convert the video to another format. Sure enough, the video went through this time.


Windows Movie Maker

I don’t think I’ve ever uploaded a video for myself (just pictures). But certain relatives wanted me to record the snow fall at the time and post that. So I did, only to have to deal with the same issue when I tried to upload my video, so I again opened Windows Movie Maker, dragged the video to the program (no editing, just saved it). I usually choose the For computer option.

windows-movie-maker-for-computer-option

You can choose the For high-definition display option if you want, but in my case, my computer can’t play them back. So I would not be able to check them out before uploading. The highest movie size I can play back is 720.

It works, but I’m beginning to think that my problem is a local one on my system. Maybe the codecs are gone bad or something. I’ll have to replace them and let you know how it turns out.

About the Author

Terry Hollett

Terry is a self-taught computer aficionado, who after being exposed to Windows 3.1 in the early 1990's devoured every book and magazine on the subject he could get his hands on. A published author with over 20 years' experience building and servicing computers for friends and family he started his first website in 2002 at Hit Any Key.

2 Comments

    • I do use VLC as my media player an I am aware it can convert. I have had no problems with uploading videos from my Uncles camera before. They are AVI format. I only use Movie Maker when my Uncle wants something edited out or in. So I had no problems with the AVI format from his camera until now. And then I tried to upload a video from my own camera that also uses the AVI format. And I get the same error message. So either Facebook changed something that made this AVI format not suitable or something is screwing with the files on my system, that’s why I mentioned codecs.

Leave a Reply

Your email address will not be published. Required fields are marked *