Update – Piriform now charging for their software?

A couple of day ago we reported on the confusion surrounding Piriform’s change in policy, where an extra ‘Home’ version costing $24.95 has been added to the downloads for products such as CCleaner and Defraggler – see HERE.

We have since received an email response from the Piriform Support team which confirms our initial interpretation; the Free versions remain full featured and identical to the Home versions, except for the additional ‘Priority Support’. Here is a copy of their reply:

Our Priority Support users enjoy the following benefits over our other users:

  • Rapid email response for any queries they have regarding Piriform products.
  • Free updates for all Piriform products with direct downloads.
  • Access to our knowledgebase for solutions to any technical problem related to Piriform products.


The reply came quickly too which only confirms that Piriform is indeed a very good company to deal with.

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