Update – Piriform now charging for their software?


A couple of day ago we reported on the confusion surrounding Piriform’s change in policy, where an extra ‘Home’ version costing $24.95 has been added to the downloads for products such as CCleaner and Defraggler – see HERE.

We have since received an email response from the Piriform Support team which confirms our initial interpretation; the Free versions remain full featured and identical to the Home versions, except for the additional ‘Priority Support’. Here is a copy of their reply:

Our Priority Support users enjoy the following benefits over our other users:

  • Rapid email response for any queries they have regarding Piriform products.
  • Free updates for all Piriform products with direct downloads.
  • Access to our knowledgebase for solutions to any technical problem related to Piriform products.

Regards
Sondra

The reply came quickly too which only confirms that Piriform is indeed a very good company to deal with.

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About the Author

Jim Hillier

Jim is the resident freeware aficionado at DCT. A computer veteran with 30+ years experience who first started writing about computers and tech back in the days when freeware was actually free. His first computer was a TRS-80 in the 1980s, he progressed through the Commodore series of computers before moving to PCs in the 1990s. Now retired (aka an old geezer), Jim retains his passion for all things tech and still enjoys building and repairing computers for a select clientele… as well as writing for DCT, of course.