How To Fix Windows 10 Not Saving WiFi Settings

My neighbour had a problem with her computer not saving her wireless connection info. Here is one way to fix it.

Type services into the search box and click on it in the list.

In the Services window, scroll down, locate WLAN AutoConfig and then right-click on the service and click on Stop in the menu.

File Explorer Options

Then open up File Explorer and go to the following folder. This is a hidden folder and you’ll need to set it to view hidden folders to see them. Type File Explorer Options in search.

Then click on the View tab and in the list under Advanced settings, click Show hidden files, folders, or drives, and uncheck Hide protected operating system files (Recommended). When the warning box opens about protected files, just click on Yes.

The Fix

Then navigate to: C:\ProgramData\Microsoft\Wlansvc\Profiles\Interfaces

If there is anything in the Wlansvc folder other than the Profiles folder, delete it. Do not delete the Profiles folder. Then delete everything in the Profiles folder except the Interfaces folder. Then delete everything in the Interfaces folder, but not the folder itself.

In my case, the only thing there to delete was a folder called {63209BB1-38F0-4BA5-853D-68361F06B9EB} in the Interfaces folder.

Close File Explorer and go back to the Services window, right-click on the WLAN AutoConfig service and click on Start. Now try to connect and hopefully the system will keep its connection info.  And so far, in my neighbour’s case, it seems to be holding.

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