How To Fix – Chrome: This extension is managed and cannot be removed or disabled

chrome-extensionsI had to recently uninstall the Ask toolbar from a Chrome browser but I didn’t have the option to uninstall it or even to disable it. Way to go Google! When I tried to uninstall or disable it I would get the message This extension is managed and cannot be removed or disabled.

Here’s what to do : At the top of your browser where you type in web addresses, type in about:extensions

Check Developer mode (top right hand corner), you should now see an ID: (a bunch of letters). This would be listed under the extension info. Take note of the ID for the extension you want to delete.

chrome extensions

Now, close Chrome and navigate to the following folder on your hard drive: C:\Users\(user account)\AppData\Local\Google\Chrome\User Data\Default\Extensions. Find the folder with the same ID and delete it.

  • Note: You have to set your Windows Explorer options to show hidden files, and you might have to restart your computer for the fix to take effect.


About the Author

Terry Hollett

Terry is a self-taught computer aficionado, who after being exposed to Windows 3.1 in the early 1990's devoured every book and magazine on the subject he could get his hands on. A published author with over 20 years' experience building and servicing computers for friends and family he started his first website in 2002 at Hit Any Key.


  1. Thanks Terry I have had that pop up on me before and never took the time to figure out how to remove it. You saved me the time đŸ™‚ I will have to save this article in my pc help file.