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java problem
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macker
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August 7, 2009 - 7:26 am
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When installing Java V.6 Update 15 the installation stopped and

reported Error 25099 unzipping core files failed. When I looked up the

error on the Java site it suggested a workaround involving deleting the

jqs.exe process. However that process is not running on my system.
I tried to install older updates but they all failed with the error

message "internal error 2753 regutils.dll" until I got to update 7,

which installed successfully. When I looked up the error message on the

Java site, it couldn't find it.
I recently installed Firefox 3.52. Could this be causing it? I have XPSP2 installed.

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Chad Johnson
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August 7, 2009 - 4:51 pm
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I don't think this would be related to firefox. One way to check would be to close firefox before installing the new java. If java still doesn't install, it won't be firefox blocking it.

How did you verify that jqs.exe is not running on your machine? Did you use Task Manager? I'd check your Services panel to make sure Java Quick Start is listed as disabled and stopped.

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Mindblower
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August 7, 2009 - 7:13 pm
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I had a similar problem when I tried to do an upgrade. The installation went so far, then retracted, and gave an error code (blaw, blaw blaw). My work around was to totally uninstall all Java programs, delete all copies from my d/l directory, flush the cache, reboot, revisit their site, and d/l the latest copy. Doing this resolved the problem of doing a patch job. A newer version, did the trick, Mindblower!

"Light travels faster than sound;
That is why some people seem bright until you hear them speak"

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David Hartsock
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August 8, 2009 - 7:36 am
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My work around was to totally uninstall all Java programs, delete all copies from my d/l directory, flush the cache, reboot, revisit their site, and d/l the latest copy. Doing this resolved the problem of doing a patch job. A newer version, did the trick, Mindblower![/quote:3dvhp9sb]
That seems to be the going fix for Java. Remove all old versions (which is a good idea anyway, unless you have a specific app that requires one) and reinstall the latest using the offline installer. The trick is to remove all Java or Sun folders on the system. The error remains until all folders are removed. How crazy is that! I've had this happen twice in the last month. The first time it took me a couple hours to figure out.

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Mindblower
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August 8, 2009 - 9:58 am
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Right on Dave.

I'm sorry to have left that part out (removing the folders) of both Java and Sun. To do this (removal of all traces), I use a special (unique) program. Believe I've mentioned it before (in one of my posts).

As with all good programs (their roots stem from DOS based programs, like the original XTREE), this product ZTreeWin is what helps me purge my harddisk of left over and unwanted (and scattered) folders (including all their subdirectories and files). Don't know how I'd live without this removal process program (it's much more than that, truly and well worth a look and see).

Unless you view the before and after of your harddisk (even with a very good uninstaller) some programs leave scattered parts all over your computer. OK enough of a sales pitch (I'm not getting a commission). Thought I was the only one who had this problem with Java updates. Nice to see others share my fate, and/or knowledge in overcoming problems, Mindblower!

"Light travels faster than sound;
That is why some people seem bright until you hear them speak"

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macker
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August 9, 2009 - 7:51 am
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Thanks, I deleted the Java folder and it worked. However, on deleting the Java folder I had a problem with jusched.exe which the system said was still running. Someone on another board said that was the problem, so maybe they were right.
Ziggie, I have a feeling that I had disabled jqs.exe because some tip told me that it was an unnecessary service that was slowing down my startup. Do all running processes not appear in Task Manager? I see jqs.exe now appears in my Task Manager.
Mindblower, how do you use ztreewin?

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David Hartsock
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August 9, 2009 - 10:06 am
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Ziggie, I have a feeling that I had disabled jqs.exe because some tip told me that it was an unnecessary service that was slowing down my startup. Do all running processes not appear in Task Manager? I see jqs.exe now appears in my Task Manager.[/quote:2oh3pix5]
Assuming that Show Processes for All Users is enabled, then yes they all show. They all don't show by name though. Many run in another processes called svchost.exe. Of course, if you have a rootkit then all bets are off. Rootkit files won't show.
Having a program NOT running shouldn't stop an installation.

Sun's Java is almost considered a necessity, but they sure need to work on their install/uninstall routines! For the average user there is no need to have all the old versions on their computer. It does nothing but complicate everything and leave the possibility for more vulnerabilities.

Anyway, glad you got it fixed!

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Jim Hillier
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August 9, 2009 - 6:45 pm
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Hey Macker - The process [b:ujyrej3i]jushced.exe[/b:ujyrej3i] is just the Java update checker which is scheduled to run at monthly intervals. You can disable this process from within the Java settings in Control Panel. Just uncheck the option to 'Check for Updates Automatically' (under the 'Update' tab).

The process [b:ujyrej3i]jqs.exe[/b:ujyrej3i] is the Java Quick Start feature which is used to improve the startup time of Java applets and applications via a system of pre-fetching. Most do not need this service running, the correct way/place to permanently disable this service is via the the Java Control Panel (in StartControl Panel). Open the Java Control Panel and click on the [b:ujyrej3i]Advanced [/b:ujyrej3i]tab. Down the bottom you will see 'Miscellaneous'. Expand that (click on the little + sign) and remove the checkmark from 'Java Quick Starter'. If you merely disable it via task manager, without changing that setting in Java, the service will be started again after re-boot.

cheers....JIM

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