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Back button in IE7 not working.
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Jim Hillier
2700 Posts
(Offline)
1
October 3, 2008 - 8:41 pm

Hey All - An email buddy of mine in the good ol' U.S. of A is having a problem with the back button in IE7. He tells me it is not returning to the previous page, it just blinks a bit and then stays on the same page,....this is happening around 70% of the time. He fully understands the 'tab' features and how they work so that is not part of the problem.
To save time this is what I have already suggested:
Disable or uninstall all 3rd party toolbars.
Disable all add-ons and if the problem is fixed re-enable each, one at a time, until it recurs and that one will be the culprit.
Delete all temporary files via Internet Options.

None of the above have made any difference and, as a stopgap method, I have shown him how to use use the 'Recent Pages' menu. Would it be a good idea (or not) to use the IE7/Internet Options/Advanced/RESET button? Any other help/advice would be most gratefully received.

thanks,
JIM

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David Hartsock
1117 Posts
(Offline)
2
October 4, 2008 - 6:00 am

Jim, you would be much better off showing him the path to firefox 3!

Other than a repair installation the ideas you offered your friend are definitely good ones. Is it one specific site, or several specific sites that do this? The reason I ask is it is possible to disable the "back" button. Many sites do this for reasons such as sessions, iframes, etc.

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Jim Hillier
2700 Posts
(Offline)
3
October 4, 2008 - 6:41 am

Hi Dave - Thanks for the reply...I read an article on the net about what you have suggested (i.e. certain sites disabling the back button) by someone called Leo, you have confirmed his hypothesis.
I think this is possibly the case with my email buddy, from what I know of him I doubt he would be surfing around....the bulk of his browsing would be limited to 2 or 3 sites dedicated to music and a couple of forums. He has stated that there is more than one site involved but I don't know the exact numbers.
That's a good suggestion to introduce him to Firefox, I will give it a try...once again though I am dealing with someone who is not terribly computer savvy....however, he is highly intelligent and hopefully will 'see the light'.
I sent him a link to this forum thread via email so, with any luck, he may respond in person.

thanks again,
JIM

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David Hartsock
1117 Posts
(Offline)
4
October 4, 2008 - 3:48 pm

Great Jim. We can always use new members!

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