System Health Report


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System Health Report
Forum Posts: 34
Member Since:
December 12, 2012
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May 15, 2013 - 10:57 am
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I have been delving into areas of my computer where I have no business going (Happy Fingers) and I came up with this:

First, how I got there:

Control Panel
Performance Information and Tools
Advanced Tools
Generate a system health report

What I found:

Device is not present, not working properly, or does not have all of its drivers installed.

Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, A2 Direct Disk Access Support Driver, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_A2DDA000.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager

Manage Devices in Windows

Can anyone tell me what this means and what I should do about it? Thanks.

Jim Hillier
Forum Posts: 2518
Member Since:
August 9, 2011
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May 15, 2013 - 6:41 pm
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Hi BJ - Do you have, or have you ever had, Emsisoft anti-malware software installed on the machine?

Cheers... Jim

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