Graphics not showing in Windows 7

Hey shobha - Apparently there have been some compatibility issues between Picasa and Windows 7. Not everyone is experiencing problems so that seems to suggest there may be a further ingredient.....Windows 7 + Picasa + ????

Is you friend's machine a HP by any chance? There is a lot of conjecture that some HP software may be the final part of the incompatibility equation.

Sorry I can't help more....you may get a better result by posting the relevant information on the Picasa Help Forum [url=http://www.google.com/support/forum/p/Picasa/label?lid=523d5991dbedd0cd&hl=en:hnoeamdn]HERE.[/url:hnoeamdn]

Cheers.....Jim

Shobha - In the reports I have read regarding this problem....it [i:1d5t8pjv]was[/i:1d5t8pjv] with the latest Picasa version (v3.6). So upgrading was never going to help.

Before doing anything further, I would wait until such times as you get some response from the Picasa Help Forum....but yes, if they cannot offer any proper/permanent solution then uninstalling Picasa would seem to be the logical fix.

The padlocks are a permissions thing. Seems the folders must have somehow been marked as private....again, this is something which Picasa may have caused.

Here are links to a couple of forums that discuss this issue:
http://www.sevenforums.com/general-disc ... ers-3.html
http://social.technet.microsoft.com/For ... 4306bafc0f

You will see a solution which is common to both forums:
[quote:1d5t8pjv]Right click the folder, click [b:1d5t8pjv]Properties[/b:1d5t8pjv]
Click the [b:1d5t8pjv]Security[/b:1d5t8pjv] tab
Click [b:1d5t8pjv]Advanced[/b:1d5t8pjv]
Click [b:1d5t8pjv]Change Permissions[/b:1d5t8pjv]
Check Both boxes to [b:1d5t8pjv]Include inheritable permissions[/b:1d5t8pjv], and to [b:1d5t8pjv]Replace all child object permissions[/b:1d5t8pjv]
Click[b:1d5t8pjv] Apply[/b:1d5t8pjv] then click [b:1d5t8pjv]Yes[/b:1d5t8pjv]
Wait for the list to refresh
Remove all permissions that say [b:1d5t8pjv]<not inherited>[/b:1d5t8pjv]

That should remove the Lock overlay.
You may need to uncheck [b:1d5t8pjv]Use Sharing Wizard[/b:1d5t8pjv] in [b:1d5t8pjv]Control Panel | Folder Options | View[/b:1d5t8pjv] tab to see the Security tab, and may have to boot to Safe Mode as well if running Home Basic or Premium.[/quote:1d5t8pjv]

Cheers.....Jim

Hey Shobha - That's a pretty radical solution mate!!!

Sorry we couldn't be more help. Anyway, glad your friend's machine is fully functional again....even though it did take a step back in time to achieve it.

Cheers...Jim