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Logitech Webcam
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dandl
Lexa, AR
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August 15, 2016 - 9:32 pm
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https://davescomputertips.com/wp-content/sp-resources/forum-image-uploads/dandl/2016/08/Logitech-270-webcam.PNG


The webcam software used to work before the Anniversary update was installed. Sure would appreciate if someone could tell me how to fix this problem.

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Jim Hillier
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August 15, 2016 - 10:04 pm
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Daniel, it would be handy to know what you've already tried.

Have you looked under Device Manager, are there any yellow exclamation marks?
Have you checked the manufacturer's site for the latest driver?

Okay, a little research reveals that this is a common issue:

https://community.logitech.com/s/question/0D53100005CCQmyCAH
https://community.logitech.com/s/question/0D531000059IqZ5CAK

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dandl
Lexa, AR
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August 15, 2016 - 10:31 pm
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I downloaded the uptodate software and driver from logitech. Device manager is showing OK. The only time I got it to working was when I unplugged the USB cord and plugged it back in to a USB port, but it only worked with the software until I rebooted. The device works fine with Skype. I have been searching Goolge for a fix but all I am getting is from users whao have had to uninstall Quick Time, I do not have Quick Time on my PC. I will run the sfc /scannow tomorrow.

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Jim Hillier
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August 15, 2016 - 10:37 pm
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I don't think this would have anything to do with corrupted files Daniel, more likely an incompatibility issue. Then again, I've been wrong before, just ask the missus. ūüôā

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dandl
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August 17, 2016 - 12:22 pm
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You are right about one thing about this being a compatibility issue. It seems like anything running the W10 Anniversary update will not run the lws software that comes with the camcorder device, and the issue can not be fixed by setting compatibility mode.
I do know the software will run on XP, Vista and the previous version of W10. The device is working but the software is uncompatibile,I do believe Logitech is in need of updating their software.
I rarely used the software but I still would install the software with the device.

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David Hartsock
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August 18, 2016 - 8:41 am
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What do you use the software for? Most other software (i.e., Skype, etc) will access the device directly and don't use the software.

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dandl
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August 18, 2016 - 9:37 am
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David Hartsock said
What do you use the software for? Most other software (i.e., Skype, etc) will access the device directly and don't use the software.  

It works fine with Skype. I might just want to make an X rated video or just take a profile picture and post or whatever else I can think of on a rainy day like today. LOL.

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dandl
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August 20, 2016 - 6:45 pm
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/https://davescomputertips.com/wp-content/sp-resources/forum-image-uploads/dandl/2016/08/Webcam-Problems.PNG


Looks like I am not alone with the Anniversary update not running Logitech webcam software. Looks like Microsoft changed the encoding format from MJPEG to YUY2, whatever that means. A fix is supposed to in the works for September.
My work around is to use it in W7.

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