Flash Drive no longer recognized correctly

Avatar

Please consider registering
Guest

Search

— Forum Scope —






— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
Flash Drive no longer recognized correctly
Avatar
ajs1017
Member
Forum Posts: 19
Member Since:
February 8, 2015
sp_UserOfflineSmall Offline
1
July 17, 2017 - 5:27 am
sp_Permalink sp_Print

It appears my flash drive is no longer being recognized. After I plug it in I cannot see any of my files currently on the drive. I can see the entry in the "K" drive but its grayed out. Instead, it is pointing to a CD entry which is not correct.

Any assistance at this time would truly be appreciated.

Thanks and have a good day!

Avatar
David Hartsock
Admin
Forum Posts: 1115
Member Since:
August 7, 2011
sp_UserOfflineSmall Offline
2
July 17, 2017 - 7:18 pm
sp_Permalink sp_Print

Have you tried the drive in another computer?

Can you open Computer Management (type it in the box on the taskbar)? If so, click on Disk Management on the left.

With the USB drive plugged in can you take a screenshot?

Avatar
ajs1017
Member
Forum Posts: 19
Member Since:
February 8, 2015
sp_UserOfflineSmall Offline
3
July 17, 2017 - 11:02 pm
sp_Permalink sp_Print

No, I have not tried the Flash drive in another PC.

Here is the attachment you requested.

From what I can see the reference is incorrectly reporting the flash drive as a CD. The option it needs is Disk 1 - Removable (K:).

Thanks again for your help!

Avatar
ajs1017
Member
Forum Posts: 19
Member Since:
February 8, 2015
sp_UserOfflineSmall Offline
4
July 25, 2017 - 5:12 am
sp_Permalink sp_Print

David, I am not sure what happened to you. Can you please respond to the info I sent last week?

Thanks and have a great day!

Avatar
dandl
Lexa, AR
Member
Forum Posts: 525
Member Since:
April 29, 2013
sp_UserOfflineSmall Offline
5
July 25, 2017 - 8:52 am
sp_Permalink sp_Print

Disclosing the make of your flash drive would help. If this drive is U3 compatible then you might want to remove the launchpad application. I would strongly suggest you try this flash drive in a PC that is not running W10.

Avatar
ajs1017
Member
Forum Posts: 19
Member Since:
February 8, 2015
sp_UserOfflineSmall Offline
6
July 25, 2017 - 11:55 pm
sp_Permalink sp_Print

Sans Cruzer is the make of the flash drive and it is U3 compatible.

I just checked it on another PC running Win 7. Same results - not picking up the flash drive. It recognizes it as a CD drive instead of a flash drive.

Do you still want me to remove the launchpad app?

Thanks again for your support!

Avatar
dandl
Lexa, AR
Member
Forum Posts: 525
Member Since:
April 29, 2013
sp_UserOfflineSmall Offline
7
July 26, 2017 - 7:28 am
sp_Permalink sp_Print

I am going to supply you with a couple of links to investigate and you can decide whether or not to remove launchpad. I have had to remove launchpad and reformat all of my SanDisk usb sticks. Be advised you may or may not save your data.
https://kb.sandisk.com/app/answers/detail/a_id/2550/~/removing%2Funinstalling-u3-launchpad-on-a-pc This link is from SanDisk.
https://superuser.com/questions/204429/formating-usb-pen-that-emulates-a-cd-rom?rq=1 I use the HP tool, but it has to be run with admin rights and in compatibility mode with XP, this tool will reformat but will not save any data. Good luck.

Avatar
ajs1017
Member
Forum Posts: 19
Member Since:
February 8, 2015
sp_UserOfflineSmall Offline
8
July 30, 2017 - 12:30 am
sp_Permalink sp_Print

Ok, I just discovered that another flash drive did work properly and appeared on the "E" drive. So it appears Sans flash drive is what the issue is. It still appears to be coming up with a CD reference when I plug in the drive. And yes, I did remove Launchpad. I would like to format the drive if possible.

Thanks again for your support!

Avatar
dandl
Lexa, AR
Member
Forum Posts: 525
Member Since:
April 29, 2013
sp_UserOfflineSmall Offline
9
July 30, 2017 - 7:45 am
sp_Permalink sp_Print sp_EditHistory

http://www.majorgeeks.com/files/details/usb_disk_storage_format_tool.html
You can download and run the HP USB Disk Format Tool or try Windows Disk Management or even Diskpart, if you want to use the Command Prompt.https://davescomputertips.com/wp-content/sp-resources/forum-image-uploads/dandl/2017/07/HPDFT.PNGImage Enlarger

This is what I use to format USB drives. After formatting you can use Windows Disk Management to create a new drive partition.

sp_PlupAttachments Attachments
Avatar
John7788
Member
Forum Posts: 1
Member Since:
August 10, 2017
sp_UserOfflineSmall Offline
10
August 10, 2017 - 10:35 am
sp_Permalink sp_Print sp_EditHistory

funny. had this problem too. thanks for the information

Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 188

Currently Online:
13 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Member Stats:

Guest Posters: 10

Members: 1427

Moderators: 3

Admins: 4

Forum Stats:

Groups: 8

Forums: 19

Topics: 1591

Posts: 12085

Administrators: Jim Hillier, Richard Pedersen, David Hartsock, Marc Thomas

Moderators: Judy Novotny, Jason Shuffield, Mail Poet