Hi Rode - And welcome to the forum.

Not quite sure I am getting your drift. When you say "Word 2010 will not print black text"... does that mean you cannot type black text into a Word document, or you are typing in black text but the printer either will not print it at all or is printing in a different color?

As far as I know there are no print color options associated with Word, that is all controlled by the printer settings.

If you could perhaps clarify a little, take us through exactly what it is you are trying to do?

Cheers... Jim