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Word 2010
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kathyduck
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March 31, 2011 - 10:27 am
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Microsoft Word 2010 and Powerpoint 2010 crash upon opening for user. If logged in as administrator, the applications work fine. All other Office 2010 apps work fine for the user. It is only Word and Powerpoint. I have re-installed Office 2010 and the problem persists. Any help would be appreciated.
This computer has Windows 7 32 bit.

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Jim Hillier
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March 31, 2011 - 3:23 pm
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Hi Kathy - Couple of questions for ya:

1) Laptop or Desktop?

2) Do you have a printer connected.....what brand??

Cheers....Jim

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kathyduck
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March 31, 2011 - 3:38 pm
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After posting this question, I saw something on Microsoft's forum about needing a printer driver installed for Office 2010 to work properly. This was a new laptop I just set up and had not installed a printer yet. Once I installed a printer, that resolved the issue. Wow. Just when I think I have heard of every weird issue, I get another one like this.

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Jim Hillier
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March 31, 2011 - 3:50 pm
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Kathy - You must have posted again while I was in the process of compiling my response.

You answered my questions; I was then going to ask if you had the latest printer driver installed. LOL

Anyway, glad to hear all is now okay....and well done!!

Cheers....Jim

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