Microsoft Word 2010 and Powerpoint 2010 crash upon opening for user. If logged in as administrator, the applications work fine. All other Office 2010 apps work fine for the user. It is only Word and Powerpoint. I have re-installed Office 2010 and the problem persists. Any help would be appreciated.
This computer has Windows 7 32 bit.
Jim Hillier
Admin
Forum Posts: 2726
Member Since: August 9, 2011
Offline
2
March 31, 2011 - 3:23 pm
Hi Kathy - Couple of questions for ya:
1) Laptop or Desktop?
2) Do you have a printer connected.....what brand??
Cheers....Jim
kathyduck
Member
Members
Forum Posts: 4
Member Since: November 19, 2010
Offline
3
March 31, 2011 - 3:38 pm
After posting this question, I saw something on Microsoft's forum about needing a printer driver installed for Office 2010 to work properly. This was a new laptop I just set up and had not installed a printer yet. Once I installed a printer, that resolved the issue. Wow. Just when I think I have heard of every weird issue, I get another one like this.
Jim Hillier
Admin
Forum Posts: 2726
Member Since: August 9, 2011
Offline
4
March 31, 2011 - 3:50 pm
Kathy - You must have posted again while I was in the process of compiling my response.
You answered my questions; I was then going to ask if you had the latest printer driver installed. LOL
Anyway, glad to hear all is now okay....and well done!!
Cheers....Jim
Forum Timezone: America/Indiana/Indianapolis
Most Users Ever Online: 2303
Currently Online:
Guest(s) 67
Currently Browsing this Page: 1 Guest(s)
Top Posters:
Chad Johnson: 867
Mindblower: 701
carbonterry2: 356
Flying Dutchman: 278
grr: 211
Newest Members:
Norajohnson
sunny01
snave53
daleoS
annaeat
Forum Stats:
Groups: 8
Forums: 20
Topics: 1974
Posts: 13651
Member Stats:
Guest Posters: 11
Members: 3257
Moderators: 7
Admins: 3
Administrators: Jim Hillier, Richard Pedersen, David Hartsock
Moderators: Carol Bratt, dandl, Jason Shuffield, Jim Canfield, Terry Hollett, Stuart Berg, John Durso