PowerPoint 2010 crash upon save

Avatar

Please consider registering
Guest

Search

— Forum Scope —






— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_topic_old
PowerPoint 2010 crash upon save
Avatar
caduser
Member
Forum Posts: 9
Member Since:
November 9, 2010
sp_UserOfflineSmall Offline
1
April 25, 2011 - 10:22 am
sp_Permalink sp_Print

I am using Office 2010 under Windows 7 on a Dell Precision T3500 workstation with all printers and plotters networked.

I have attempted to use some of the Microsoft PowerPoint templates. They open in PowerPoint with no problem, but when I attempt to save them, PowerPoint crashes. IT reinstalled Office 2010 last week due to another issue.

Any suggestions would be appreciated.

Thanks,

Ray

Avatar
Chad Johnson
Mod
Forum Posts: 867
Member Since:
August 11, 2011
sp_UserOfflineSmall Offline
2
April 25, 2011 - 10:11 pm
sp_Permalink sp_Print

Hi Ray,

A few questions to get us started --

Are you saving to a network drive or a local drive?
Can you save a normal PPT file without starting with a template?
What file extension are you saving as?
Are you getting an error message when it crashes?
What does event viewer show for the crash (Start-->Control Panel-->Administrative Tools-->Event Viewer)

Thanks!

Avatar
Carol Bratt
Mod
Forum Posts: 66
Member Since:
August 11, 2011
sp_UserOfflineSmall Offline
3
April 26, 2011 - 8:24 am
sp_Permalink sp_Print

Hi Ray,

Not sure I have a solution for you, but here goes:

PowerPoint is picky about a couple of things. One is printer drivers. It likes what it likes, and it likes 'em local. In other words, you'll want to try installing a known good printer driver locally (not as a network printer) and making sure it's set as the default printer. Here's specifics for you to follow: http://www.pptfaq.com/FAQ00952.htm

Next is add-ins. If you go to File | Options | Add-ins, what is listed? If you see especially a Send to Bluetooth (or some such) add-in, disable that and see if the problem doesn't resolve. If you don't see that, what do you see?

(To tell the truth, that's actually more of an issue with PPT 2007 than 2010, but it's still a good thing to do. )

Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 188

Currently Online:
13 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Member Stats:

Guest Posters: 10

Members: 1270

Moderators: 3

Admins: 4

Forum Stats:

Groups: 8

Forums: 19

Topics: 1538

Posts: 11819

Administrators: Jim Hillier, Richard Pedersen, David Hartsock, Marc Thomas

Moderators: Judy Novotny, Jason Shuffield, Mail Poet