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dandl
Lexa, AR
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October 15, 2016 - 5:40 pm
Member Since: April 29, 2013
Forum Posts: 740
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Can someone tell me why I am getting the "Http Error upload URL might be wrong or doesn't exist.
Have tried 3 different browsers with the same results.

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Jim Hillier
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October 15, 2016 - 5:50 pm
Member Since: August 9, 2011
Forum Posts: 2705
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Daniel, what are you trying to upload and to where??

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dandl
Lexa, AR
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October 15, 2016 - 6:26 pm
Member Since: April 29, 2013
Forum Posts: 740
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I installed the Ashampoo 2016 backup software and just wanted to share a few .jpeg screenshots of my experience but I can't get any upload to work.

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Jim Hillier
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October 15, 2016 - 6:32 pm
Member Since: August 9, 2011
Forum Posts: 2705
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Okay, so you are trying to upload them here, on the forum.

This will likely have something to do with file size Daniel. What are the physical and file sizes of the images?

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dandl
Lexa, AR
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October 15, 2016 - 6:51 pm
Member Since: April 29, 2013
Forum Posts: 740
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They are all under 640x480 pixels about 68KB?

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Jim Hillier
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October 15, 2016 - 7:05 pm
Member Since: August 9, 2011
Forum Posts: 2705
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Oh, okay. I'll try uploading an image of comparable size and see what happens.

aomer-backupper-pro-error-code.jpgImage Enlarger

Well, as you can see, the image uploaded fine. It's 638x450 and 63KB in jpg format.

Try changing the format extension from jpeg to jpg and see if that helps. The jpeg extension can sometimes prove a tad tricky whereas jpg is more universally recognized.

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dandl
Lexa, AR
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October 15, 2016 - 7:08 pm
Member Since: April 29, 2013
Forum Posts: 740
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My mistake they are jpg screenshots. I will see if I can upload one. Tried to upload but no go. Is this on my end? Tried a png file but it was a no go. I am going to try using w7.

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Jim Hillier
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October 15, 2016 - 7:23 pm
Member Since: August 9, 2011
Forum Posts: 2705
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Daniel, I am in Windows 10 1607 (using Firefox) so I don't think changing OSs is going to make much difference... still, maybe worth a try.

Send me an image which failed to upload as an email attachment and I'll try uploading from here. This will at least tell us if it's definitely a problem your end or some sort of problem with the image.

What tool are you using to create the screenshots?

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dandl
Lexa, AR
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October 15, 2016 - 7:52 pm
Member Since: April 29, 2013
Forum Posts: 740
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I am using the windows sniping tool.
I found the problem!!!!!

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Jim Hillier
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October 16, 2016 - 7:46 am
Member Since: August 9, 2011
Forum Posts: 2705
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Okay, so what was the problem then?

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dandl
Lexa, AR
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October 16, 2016 - 7:56 am
Member Since: April 29, 2013
Forum Posts: 740
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Jim Hillier said
Okay, so what was the problem then?  

I opened the screenshots with paint and resized 50%. After that they uploaded like they should.
Tell me what you think of the Ashampoo backup software?
Thanks for your help last night!!!!

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