Moderators
April 29, 2013
Can someone tell me why I am getting the "Http Error upload URL might be wrong or doesn't exist.
Have tried 3 different browsers with the same results.
August 9, 2011
Daniel, what are you trying to upload and to where??
Moderators
April 29, 2013
I installed the Ashampoo 2016 backup software and just wanted to share a few .jpeg screenshots of my experience but I can't get any upload to work.
August 9, 2011
Okay, so you are trying to upload them here, on the forum.
This will likely have something to do with file size Daniel. What are the physical and file sizes of the images?
Moderators
April 29, 2013
They are all under 640x480 pixels about 68KB?
August 9, 2011
Oh, okay. I'll try uploading an image of comparable size and see what happens.
Well, as you can see, the image uploaded fine. It's 638x450 and 63KB in jpg format.
Try changing the format extension from jpeg to jpg and see if that helps. The jpeg extension can sometimes prove a tad tricky whereas jpg is more universally recognized.
Moderators
April 29, 2013
My mistake they are jpg screenshots. I will see if I can upload one. Tried to upload but no go. Is this on my end? Tried a png file but it was a no go. I am going to try using w7.
August 9, 2011
Daniel, I am in Windows 10 1607 (using Firefox) so I don't think changing OSs is going to make much difference... still, maybe worth a try.
Send me an image which failed to upload as an email attachment and I'll try uploading from here. This will at least tell us if it's definitely a problem your end or some sort of problem with the image.
What tool are you using to create the screenshots?
Moderators
April 29, 2013
I am using the windows sniping tool.
I found the problem!!!!!
August 9, 2011
Okay, so what was the problem then?
Moderators
April 29, 2013
Jim Hillier said
Okay, so what was the problem then?
I opened the screenshots with paint and resized 50%. After that they uploaded like they should.
Tell me what you think of the Ashampoo backup software?
Thanks for your help last night!!!!
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