Error msg: 2 pc's with same IP address but I only have 1 on.

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Error msg: 2 pc's with same IP address but I only have 1 on.
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tursiops7
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November 23, 2011
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November 23, 2011 - 9:42 pm
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Hi there.

I saw that this issue had been addressed before, but in that case, the person really did have 2 computers online.

I have a desktop and a laptop but haven't used the desktop in months and I got the error message today.

I have a secure WAP network but am wondering if someone could have gotten onto my network?

I have also had major issues staying connected to the internet. Not sure if it's a router problem or ethernet cable problem. Time Warner came out and checked their modem and said it's one or the other. Could someone sneaking on my network cause internet connectivity issues?

Sorry for all the questions. I know as much about computers as I do cars and that's a big ole 0!

Connie

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Jim Hillier
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November 24, 2011 - 7:14 am
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Hey Connie,

[quote:2pbhbz3a]Not sure if it's a router problem or ethernet cable problem. Time Warner came out and checked their modem and said it's one or the other.[/quote:2pbhbz3a]
Don't quite understand that bit mate - if Time Warner have checked the gear and told you there is a problem with either the router or the cable, then is that not problem solved?

I doubt it would be anyone connecting to and using your network - WAP provides some pretty serious security. Let's look at a couple of other things first.

For the error message: Try booting the laptop and connecting to your WIFI, it should then assign a new IP address. Then shut the laptop down again and see if the error message still displays or not.

For the error message and intermittent connection: A likely cause might be malware. If not already installed, I suggest you download and install Malwarebytes Anti-Malware and/or SUPERAntiSpyware and run full/thorough scans of your system. Wouldn't hurt to run a full scan through your resident anti-virus software either.

Do you know how to change the WAP security key? Might be a good idea if you provide us with the make and model of your router. Also, please let us know what operating system you are running - XP, Vista, Windows 7?

Cheers...Jim

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Chad Johnson
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November 25, 2011 - 8:08 am
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Jim, Time Warner only provides the cable modem. Everything past that is 'customer responsibility'.

When is this message appearing?
Has it only happened once?
Was it on your desktop or laptop?
Does your phone use wifi?

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