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HELP ME PLEASE
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Jim Hillier
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November 15, 2011 - 5:40 pm
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Okay David, here goes:

1.) Create a System Restore point before you do anything.
2.) Go to [b:38d2ks6h]Start>Run[/b:38d2ks6h], type [b:38d2ks6h]regedit[/b:38d2ks6h] into the Run dialogue box and then either click [b:38d2ks6h]OK[/b:38d2ks6h] or hit "Enter".
3.) In the Registry Editor window, click on [b:38d2ks6h]Edit[/b:38d2ks6h] and select [b:38d2ks6h]Find[/b:38d2ks6h] (you will see there is also a hotkey combination to access the "Find" feature - [b:38d2ks6h]Ctrl+F[/b:38d2ks6h]).
4.) Type [b:38d2ks6h]jzip[/b:38d2ks6h] into the Find dialogue box and then click on the [b:38d2ks6h]Find Next[/b:38d2ks6h] button.
5.) Each time an instance of "jzip" is found, the search will stop and the registry item will be highlighted in the editor's left pane.
6.) At this stage you can elect to create a backup copy of the registry item - just in case. Go to [url=http://pcsupport.about.com/od/windowsxp/ht/registrykeysxp.htm:38d2ks6h]THIS PAGE[/url:38d2ks6h] for instructions.
7.) Right click on the registry item and select "Delete".
8.) Now press [b:38d2ks6h]F3[/b:38d2ks6h] and the search will continue.
9.) Repeat steps 6 through to 8 until the search has completed.
10) Restart the computer.

The registry is a very important part of the operating system mate so please proceed with caution.

If the problem persists David, we may need you to download and run HijackThis and post the logfile.

Cheers...Jim

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dsweiner
S.E. Florida
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Forum Posts: 109
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November 16, 2011 - 1:27 pm
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[quote="ozbloke":26g6oj8a]Okay David, here goes:

1.) Create a System Restore point before you do anything.
2.) Go to [b:26g6oj8a]Start>Run[/b:26g6oj8a], type [b:26g6oj8a]regedit[/b:26g6oj8a] into the Run dialogue box and then either click [b:26g6oj8a]OK[/b:26g6oj8a] or hit "Enter".
3.) In the Registry Editor window, click on [b:26g6oj8a]Edit[/b:26g6oj8a] and select [b:26g6oj8a]Find[/b:26g6oj8a] (you will see there is also a hotkey combination to access the "Find" feature - [b:26g6oj8a]Ctrl+F[/b:26g6oj8a]).
4.) Type [b:26g6oj8a]jzip[/b:26g6oj8a] into the Find dialogue box and then click on the [b:26g6oj8a]Find Next[/b:26g6oj8a] button.
5.) Each time an instance of "jzip" is found, the search will stop and the registry item will be highlighted in the editor's left pane.
6.) At this stage you can elect to create a backup copy of the registry item - just in case. Go to [url=http://pcsupport.about.com/od/windowsxp/ht/registrykeysxp.htm:26g6oj8a]THIS PAGE[/url:26g6oj8a] for instructions.
7.) Right click on the registry item and select "Delete".
8.) Now press [b:26g6oj8a]F3[/b:26g6oj8a] and the search will continue.
9.) Repeat steps 6 through to 8 until the search has completed.
10) Restart the computer.

The registry is a very important part of the operating system mate so please proceed with caution.

If the problem persists David, we may need you to download and run HijackThis and post the logfile.

Cheers...Jim[/quote:26g6oj8a]

Hi Mate:
Will follow your instructions. Thanks for that. I'll let you know how I make out.

Cheers,

David

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dsweiner
S.E. Florida
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Forum Posts: 109
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November 16, 2011 - 2:39 pm
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[quote="dsweiner":150z1t5i][quote="ozbloke":150z1t5i]Okay David, here goes:

1.) Create a System Restore point before you do anything.
2.) Go to [b:150z1t5i]Start>Run[/b:150z1t5i], type [b:150z1t5i]regedit[/b:150z1t5i] into the Run dialogue box and then either click [b:150z1t5i]OK[/b:150z1t5i] or hit "Enter".
3.) In the Registry Editor window, click on [b:150z1t5i]Edit[/b:150z1t5i] and select [b:150z1t5i]Find[/b:150z1t5i] (you will see there is also a hotkey combination to access the "Find" feature - [b:150z1t5i]Ctrl+F[/b:150z1t5i]).
4.) Type [b:150z1t5i]jzip[/b:150z1t5i] into the Find dialogue box and then click on the [b:150z1t5i]Find Next[/b:150z1t5i] button.
5.) Each time an instance of "jzip" is found, the search will stop and the registry item will be highlighted in the editor's left pane.
6.) At this stage you can elect to create a backup copy of the registry item - just in case. Go to [url=http://pcsupport.about.com/od/windowsxp/ht/registrykeysxp.htm:150z1t5i]THIS PAGE[/url:150z1t5i] for instructions.
7.) Right click on the registry item and select "Delete".
8.) Now press [b:150z1t5i]F3[/b:150z1t5i] and the search will continue.
9.) Repeat steps 6 through to 8 until the search has completed.
10) Restart the computer.

The registry is a very important part of the operating system mate so please proceed with caution.

If the problem persists David, we may need you to download and run HijackThis and post the logfile.

Cheers...Jim[/quote:150z1t5i]

Hi Mate:
Will follow your instructions. Thanks for that. I'll let you know how I make out.

Cheers,

David[/quote:150z1t5i]

Hi Mate:
Did as you said and nothing has changed. Sometimes it works and other times it does not.
Most of the time it doesn't.

Should I download and install HijackThis?
Cheers,

David

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Jim Hillier
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November 16, 2011 - 4:55 pm
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[quote:1lif06kx]Should I download and install HijackThis?[/quote:1lif06kx]
Entirely up to you mate. Hijack This may reveal a problem, it may not. I would go for it, it's a small download (only 380KB), doesn't require installation and is pretty straightforward.

Download Hijack This [url=http://free.antivirus.com/hijackthis/:1lif06kx]HERE[/url:1lif06kx] - choose version 2.0.4 [u:1lif06kx]Executable[/u:1lif06kx].

Simply double click on the downloaded executable to run Hijack This. Click on "Do a system scan and save a logfile", then copy and paste the logfile contents here so we can analyze it for you.

Cheers mate...Jim

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dsweiner
S.E. Florida
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Forum Posts: 109
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March 13, 2010
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November 16, 2011 - 6:40 pm
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[quote="ozbloke":3nn4fdd1][quote:3nn4fdd1]Should I download and install HijackThis?[/quote:3nn4fdd1]
Entirely up to you mate. Hijack This may reveal a problem, it may not. I would go for it, it's a small download (only 380KB), doesn't require installation and is pretty straightforward.

Download Hijack This [url=http://free.antivirus.com/hijackthis/:3nn4fdd1]HERE[/url:3nn4fdd1] - choose version 2.0.4 [u:3nn4fdd1]Executable[/u:3nn4fdd1].

Simply double click on the downloaded executable to run Hijack This. Click on "Do a system scan and save a logfile", then copy and paste the logfile contents here so we can analyze it for you.

Cheers mate...Jim[/quote:3nn4fdd1]

Hi Mate:
Here it is. I really appreciate the time you are spending on this. I will be forever gratefull.

I couldn't paste the file here????

Cheers.....David

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Jim Hillier
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November 16, 2011 - 8:50 pm
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Okay David, HiJack This has revealed a fair few orphaned entries and a couple which are definitely iffy.

Run Hijack This again but this time click on the "Do a system scan only" button. In the results window scroll down, identify the following entries and place a checkmark in the adjacent box for each:

O2 - BHO: EpicPlay Games - {56E4076B-A42B-4745-BA35-34DA8AC4C2F2} - (no file)
O2 - BHO: Battlefront.com Toolbar - {64d0ffc8-c37a-48e4-a128-9e38886e4e5a} - (no file)
O2 - BHO: FriendsChecker - {FED6A736-129B-49C7-857E-25FC91E87DB3} - (no file)
O3 - Toolbar: Battlefront.com Toolbar - {64d0ffc8-c37a-48e4-a128-9e38886e4e5a} - (no file)
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn ... kerInstall er.exe
(do you still have anything from Error Nuker installed - if so uninstall immediately)
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/part ... nstall.cab

When you have finished selecting the items for removal, click on the [b:3hnpa2ye]Fix Checked[/b:3hnpa2ye] button (bottom left of window). Close Hijack This and restart the machine.

P.S. Hijack This does not report any instance of Anti-Virus software running on your machine - did you disable your AV? - which AV are you using?

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dsweiner
S.E. Florida
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Forum Posts: 109
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March 13, 2010
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November 17, 2011 - 11:13 am
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[quote="ozbloke":3071qsus]Okay David, HiJack This has revealed a fair few orphaned entries and a couple which are definitely iffy.

Run Hijack This again but this time click on the "Do a system scan only" button. In the results window scroll down, identify the following entries and place a checkmark in the adjacent box for each:

O2 - BHO: EpicPlay Games - {56E4076B-A42B-4745-BA35-34DA8AC4C2F2} - (no file)
O2 - BHO: Battlefront.com Toolbar - {64d0ffc8-c37a-48e4-a128-9e38886e4e5a} - (no file)
O2 - BHO: FriendsChecker - {FED6A736-129B-49C7-857E-25FC91E87DB3} - (no file)
O3 - Toolbar: Battlefront.com Toolbar - {64d0ffc8-c37a-48e4-a128-9e38886e4e5a} - (no file)
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn ... kerInstall er.exe
(do you still have anything from Error Nuker installed - if so uninstall immediately)
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/part ... nstall.cab

When you have finished selecting the items for removal, click on the [b:3071qsus]Fix Checked[/b:3071qsus] button (bottom left of window). Close Hijack This and restart the machine.

P.S. Hijack This does not report any instance of Anti-Virus software running on your machine - did you disable your AV? - which AV are you using?[/quote:3071qsus]

Hi Mate:
Thanks for that. All items deleted. Do I need the following: [color=#FF0000:3071qsus]O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab[/color:3071qsus]

I use Vipre Antivirus Premium.

Thanks again.

Cheers.....David

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Jim Hillier
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November 17, 2011 - 3:31 pm
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Hey David,

If you no longer have Norton installed, you can remove that entry for Symantec...no problemo,

So how is it now, after the HJT cleanup??

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dsweiner
S.E. Florida
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November 18, 2011 - 1:05 pm
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I guess we can close this out.

Thanks for all your help.

David

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