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cd/dvd does not recognize when disk inserted
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alfanact
6 Posts
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1
May 24, 2011 - 7:54 am

cpu insists cd/dvd reader/writer in good working order; however, no matter what disk or type of disk I insert, they are ejected and I am advised to insert a readable disk. I have tried all of the advised remedies such as hardware and software managers; restore; etc., even editing the registry filters- also tried auto fix it program from Microsoft all to no avail... HELP!

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Mindblower
Montreal, Canada
666 Posts
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May 24, 2011 - 7:07 pm

What program are (if any) you running when you insert a disk? Is this a blank disk, or one that has information (and what type, music, photos, movies)?
And did this unit work before and when did it go crazy? Input information truly helps solve problems, Mindblower!

"For the needy, not the greedy"

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alfanact
6 Posts
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3
May 24, 2011 - 8:51 pm

thanx Mindblower; I have a Compac Presario running Vista home basic. It seems it does not matter which software I try; nothinbg works. The "computer" lists all of my drives and used to give me info about the volume etc,. of any disk inserted. it now shows the letter number with nothing to indicate that it has read anything on that drive. When prodded to read, it kicks the disk (all types) out and advises to insert a readable disk.

"Any DVD" (software name) used to detect and read all disks inserted and advise it's type. (no longer). Windows media says there is nothing in drive; all dvd players and other programs that must use the drive whenever they are in use like 10,000 recipies cannot read from this drive. it appears to be a bad boy sent to sit in a corner and not participate... any ideas?

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alfanact
6 Posts
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May 24, 2011 - 9:05 pm

Everything had been working great until a few days ago. I believe I was ripping a video recording when dvd clone failed to write to a blank disk. That's about all the info I can recall.I've tried uninstalling and reinstalling all of my video software; even with fresh downloads; just can't seem to get my drive's attention... Alfanact

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Chad Johnson
867 Posts
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5
May 24, 2011 - 11:45 pm

It sounds like hardware failure.

But not bad hardware failure. Just....hardware failure.

A mechanism within the DVD drive (quite probably the laser itself) stopped functioning. It's not broken enough for Windows to notice, but broken enough not to read discs.

Unfortunately, replacement is the most viable option.

Have you checked Device Manager (in Control Panel) for errors?
Can you insert a blank disc and have it detected?
Can you burn a disc?

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Mindblower
Montreal, Canada
666 Posts
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6
May 25, 2011 - 9:11 am

That's what I thought too Ziggie, and to rule out a software problem, I'd suggest alfanact try using a bootable disk (o/s would be great) and see if the computer recognizes it, Mindblower!

"For the needy, not the greedy"

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Chad Johnson
867 Posts
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7
May 25, 2011 - 12:21 pm

[quote="Mindblower":205nfpp1]That's what I thought too Ziggie, and to rule out a software problem, I'd suggest alfanact try using a bootable disk (o/s would be great) and see if the computer recognizes it, Mindblower![/quote:205nfpp1]

Good thought! A [url=http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=linux+live+cd:205nfpp1]linux live cd[/url:205nfpp1] like Ubuntu or Knoppix would be a perfect test...if once can be burnt.

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alfanact
6 Posts
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8
May 25, 2011 - 10:47 pm

Thanx guys; hope you are both wrong though. Well, I guess I'm gonna have to dig up my old disc and give it one last try. Incidentally, I've been checking for a replacment and not having any luck. Any recommendations?

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David Hartsock
1117 Posts
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May 25, 2011 - 11:12 pm

[quote="alfanact":1u274wnq]Thanx guys; hope you are both wrong though. Well, I guess I'm gonna have to dig up my old disc and give it one last try. Incidentally, I've been checking for a replacment and not having any luck. Any recommendations?[/quote:1u274wnq]
They're pretty cheap here in the US. About $20 for a CD/DVD reader/burner. I wouldn't worry too much about brand, especially for $20!

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Mindblower
Montreal, Canada
666 Posts
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May 26, 2011 - 10:45 am

A silly note on dvd burners. DVD's are typically maxed at 16x (you can get some old ones at 2X, so beware), but the burners are up to 22. Not sure if it's wise to get these, if lower units are still around, Mindblower!

"For the needy, not the greedy"

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alfanact
6 Posts
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11
May 27, 2011 - 1:11 pm

I can find external burners; and, several internal burners which only fit desk models. I would like to find one that will fit in my laptop. I have a Compac Presario CQ60 notebook PC; product #NV243UA. Presently installed is an "OPTIARC DVD RW AD 7560S ATA DEVICE". HP-Compac does not list a replacement. I've tried Tiger Direct and they do not list any "laptop" dvd drives. Does anyone know of a distributor i could check with? Thanx guys! alfanact

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David Hartsock
1117 Posts
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May 27, 2011 - 4:30 pm

[quote="alfanact":mgdqds02]I would like to find one that will fit in my laptop.[/quote:mgdqds02]
Ah ha! The laptop part complicates things. Laptop CD/DVD drives are not the most robust items. You can find one, but the effort (or cost) to physically replace it is probably not worth it. Your best best is an external burner. I have one and use it in place of the one built into my laptop (it reads - sometimes, but won't burn).

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Mindblower
Montreal, Canada
666 Posts
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13
May 27, 2011 - 4:35 pm

Now you mention it's for a laptop. My experience in finding laptop components (new or old) is nil. Hope someone can help you out, Mindblower!

"For the needy, not the greedy"

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Chad Johnson
867 Posts
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14
May 27, 2011 - 9:33 pm

yikes. on a laptop I'd just go external as well.

However, I believe [url=http://www.getpartsonline.com/488746-001.html:2tps1qcg]this[/url:2tps1qcg] is what you're looking for.

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alfanact
6 Posts
(Offline)
15
May 28, 2011 - 5:30 am

Wow, Thanx guys... Ziggy this looks like exactly what I was hoping for. If i can get this to work, I would be a lot happier than having to lug another piece of equipment around with my laptop (kind of strains it's portability). I am heading out of town, will let ya'll know how this all works out l8tr. alfanact

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