Forgotten Password
A man called because he couldn’t access his email. A forgotten password. He was using Chrome. I went to the password manager in Chrome, and it had somehow saved his email address as the password, which I was pretty sure it wasn’t.
In Chrome, type the following in the URL or Web Address Bar and hit enter: chrome://password-manager/passwords
I know he also uses Microsoft Edge. I opened up Edge and had no problem signing into his email. So I went to the password manager in Edge to get the password to use in Chrome.
In Microsoft Edge, type the following in the URL or Web Address Bar and hit enter: edge://wallet/passwords
I don’t use Edge or Chrome, so no saved passwords, and no screenshots. Sorry.
After retrieving his password, I went to Chrome. This was a Microsoft email, so I signed in with the password, and everything is back to normal.
When Chrome offered to update the saved password, I said “Yes”.
Note: You’ll be asked to enter your Windows account password to see the saved passwords.
More password stuff, click here.
Emails Too Small
A man called because his emails were unreadable. Again, in Chrome. He was just too Zoomed out. So I showed him how to use the Zoom function in Chrome.
Use the three-dot menu in the top right-hand corner of the browser. Find “Zoom” in the menu. Repeatedly, click on the (+ plus) or (- minus) sign to make the page bigger or smaller.
Read: How To Zoom In Or Out Of A Web Page
More Zooming stuff, click here.
Repeated Numbers When Trying to Access Anything
A man called because he spoke about repeating numbers. When he tried to sign into his computer, it started to auto-fill with a continuous string of numbers. I first suspected a stuck key or two. But it turns out to be something that I’ve never seen before.
There is a calculator embedded in his touchpad. Rubbing your fingers over the pad was causing the repeated numbers. Luckily, there was an on/off button with an indicator light to tell if it was on or off. I turned it off.
I personally would like to vote this as the stupidest design ever.
Call Display Not Working On Landline Phone
A neighbour called because the call display on her phone wasn’t working. This is a landline. She had just put in new batteries (needed for the call display), but it wasn’t working. It turns out she just put the batteries in wrong. Remember, in most devices, the flat part of the battery goes against the spring.
No TV
And finally, just a few minutes ago, another neighbour called. They couldn’t get their TV working. The TV was working, but they couldn’t get their channels. They have a Roku TV. I clicked on the “Home” button on their remote and tried various inputs, such as “cable box”, “HDMI1”, and others. Nothing seemed to work. Then I noticed their cable box, which was switched off.
How has your week been? Let us know in the comments.
—
Great stuff Terry. I received a call from a female friend once who complained that her emails weren’t going (by which I guessed she meant they weren’t being sent). So I asked her to open her web browser so I could see if she was connected to the net okay.
“Oh, it’s no use doing that” she says to me. When I ask her why she tells me that her modem/router is not switched on.
Thanks Terry for sharing as you made my day. Many moons ago (decades) when I was a teen living with my folks, my Father has a problem with the TV. It would not turn ON. Seems the outlet he used for the TV was operated by a light switch. We never touched that switch, but someone in the family did. We removed the switch after joining the wires together. Never had a problem again, Mindblower!