System Health Report

This forum requires Javascript to be enabled for posting content

Please consider registering


— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
System Health Report
Forum Posts: 34
Member Since:
December 12, 2012
May 15, 2013 - 10:57 am

I have been delving into areas of my computer where I have no business going (Happy Fingers) and I came up with this:

First, how I got there:

Control Panel
Performance Information and Tools
Advanced Tools
Generate a system health report

What I found:

Device is not present, not working properly, or does not have all of its drivers installed.

Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, A2 Direct Disk Access Support Driver, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_A2DDA000.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager

Manage Devices in Windows

Can anyone tell me what this means and what I should do about it? Thanks.

Jim Hillier
Forum Posts: 2589
Member Since:
August 9, 2011
May 15, 2013 - 6:41 pm

Hi BJ - Do you have, or have you ever had, Emsisoft anti-malware software installed on the machine?

Cheers... Jim

Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 2303

Currently Online:
28 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Member Stats:

Guest Posters: 10

Members: 2532

Moderators: 7

Admins: 4

Forum Stats:

Groups: 8

Forums: 19

Topics: 1823

Posts: 13046

Administrators: Jim Hillier, Richard Pedersen, David Hartsock, Marc Thomas

Moderators: Carol Bratt, dandl, Jason Shuffield, Jim Canfield, Terry Hollett, Dick Evans, Sergey Grankin

Exit mobile version


Get great content like this delivered to your inbox!

It's free, convenient, and delivered right to your inbox! We do not spam and we will not share your address. Period!