I was wondering if anyone else is having the same issue as me. This occurred after my latest round of updates for Win 10 my system hung up for hours and I had to power down because I had no choice.
Now when I power up the system I come up with Phase0 and Phase1 messages. It tells me they are finished but it just sits there and does not move on.
It does mention starting Watch Dog Initialization which some reports are saying is related to AVG which I am currently running with no issues as far as I can see. So, I am really not sure about that.
It should be noted that upon rebooting if I hit the F8 key a number of times it appears to bring up the system (which I am now typing on) bypassing the Phase0 and Phase1 messages.
Any help would be appreciated at this time.
Thanks and have a great day!
Hi - If your system hung while installing updates and you powered it down, it's likely that it went through a recovery process and some files may have been corrupted. I suggest to uninstall AVG using the AVG Remover tool here: http://www.avg.com/au-en/utilities and then re-install. That should fix it.
Also, I would suggest running Windows System File Checker tool:
Right click the Start button and choose Command Prompt (Admin)
Type (or copy and paste) the following command: sfc /scannow
Then click OK (or press enter)
The scan will take some time but at completion will let you know if there are any system file corruptions or not.
Jim, I uninstalled AVG and then reinstalled it. However, I had the same issue so I totally uninstalled AVG. I am now using Windows Defender which some say is not that great. Any opinion of Windows Defender? AVG really worked well for me but in the end I could not bring up my computer so.......
Thanks again for your response - Have a great day!
There is nothing wrong with Windows Defender, I use it myself.
The thing with ALL antivirus programs is that none of them can save a user from themselves. Most user's infect their own systems by visiting unsafe sites, clicking on things they shouldn't be clicking on, downloading willy nilly, and generally not being careful.
Provided the person in control recognizes and utilizes good security practices, Windows Defender will do as good a job as anything.
Did you end up scanning your system using the sfc /scannow command?
Jim, I did and everything came back clean using the scan.
However, this evening I was in the middle of checking out something on the Internet and got distracted.
When I came back a number of hours later I noticed the system was in what I call dot mode (dots circling around over and over - like in a loop). So, I powered off the system and powered back on.
When I got back in I noticed some updates had been added to my system. Can you tell me how I can stop this from happening like this?
It appears that WIN10 has its own agenda!!!!
Sometimes I wish I could go back to the good old days using WIN7. I never had any issues like this before - WOW!
Thanks for any insight you can provide!
Have a good day!
Unfortunately, this is a most frustrating part of Windows 10. Trust me, you are not alone in wishing this new system of Windows Updates would revert back to what it used to be... user choices!
Anyway, go to Start > Settings > Update & Security and, under "Update settings" you'll see two options: "Change active hours" and "Restart options".
Click on those options and you can then customize their settings to at least gain a modicum of control.
Jim, unfortunately I am still have the update issues on Win10. Anytime Win10 has an update and it restarts I get the dots circling around over and over - like its in a loop of some sort). So, I have to power off the system and power it back on.
That is the only thing that is saving me at this time. I am really not sure how long this will last.
Any ideas on what would resolve this issue? I really miss my Win7 system. Don't you just love change that goes haywire?
Thanks again for your support and have a great day!
Sorry to hear you're still having problems with Windows Update.
Try this:
Go to Services - click the Start button, type Services, and then click on Services (Desktop app) at the top of the results.
In the Services windows, click on and highlight the Background Intelligent Transfer Service and then, in the left hand panel, click Stop the service (the Stop will be in blue).
Next, scroll down to Windows Update and Stop that service as well. Then close the Services app.
Now go to This PC and double click your system drive (usually "C" drive) to open it.
Go to Windows > SoftwareDistribution and delete the entire contents of the SoftwareDistribution folder.
Restart the computer.
When you restart the computer, Windows will automatically start the two services again and rebuild the SoftwareDistribution folder.
Jim, I did this yesterday afternoon and everything came up as normal.
However, when I turned the PC back on this morning same issue - spinning. Again, I powered the PC off and waited about 30 seconds to power it back on and thank the good Lord it came back up.
Right now getting a little nervous as to how more times this can be done......
Any other ideas would truly be appreciated at this time.
Thanks again for your support!
Have a good day!
You should only need to do it once. If that process doesn't fix it the first time, it's never going to fix it.
Download and run Windows Update Troubleshooter for Windows 10 here: https://support.microsoft.com/en-au/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter
Did you definitely scan the system using the sfc /scannow command?
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