Can some please assist at this time. Having issues with Desktop PC running WIN10 with following messages:
Stop Code - Memory Management then AHCI Port2 Device Error
Thanks again for your support!
Have a good day and be safe!
Hi ajx1017,
Microsoft says:
This issue might be related to severe memory management error. To fix the issue, we suggest you use Memory Diagnostic Tool which can help you check for possible memory problems, including testing of the Random Access Memory (RAM) on your computer. To do so, follow the steps below:
1. Open Control Panel.
2. Click on System and Security.
3. Click on Administrative Tools.
4. Double-click the Windows Memory Diagnostic shortcut.
• Quick tip: Alternatively, you can also use the Windows key R keyboard shortcut, type mdsched.exe, and click OK to launch the tool.
5. Click the Restart now and check problems option. (The tool also offers an option to schedule a test in the next reboot, if you can't afford to close your applications and restart immediately.)
Once the test is completed, Windows will restart automatically. If the tool detects errors, you should contact your computer manufacturer for information about fixing them, since memory errors usually indicate a problem with the memory chips in your computer or other hardware problem.
---
I ran a search for "Stop Code - Memory Management then AHCI Port2 Device Error " copied right from your pst and got tons of hits.
Apparently, you are not alone.
Hope this helps,
Richard
Richard, after I do a restart it comes back to the AHCI Port2 Device Error screen where I do an F1 to resume.
It never gets to run the Tool.
Any other ideas?
Thanks again for your support!
Have a good day and be safe!
Hi ajs1017,
Try following the instructions in this video:
Richard, I just noticed I have three WIN10 Updates (WIN 10 version 20H2, MS Defender AntiVirus and MS Defender AntiVirus AntiMalware Platform) available, but every time I try to run them I get Download errors (0x800700de and 0x800b003 for next two). Really weird stuff happening here!
Any other way of getting these updates installed?
Thanks again for the help!
No matter what I try it will not let me get by this error: AHCI Port2 Device Error
Very Frustrating indeed!
This error is coming from BIOS not from the operating system and is indicative of a failing or bad hard drive.
How old is your PC and how old is the hard drive?
Jim, thanks for your response - What happened to Richard - is he OK?
Actually, I was not expecting this at all since you assisted me in getting this old horse Gateway DX4831 (that will be 10 years old in two days) up and running using a new SSD drive that was installed.
I am guessing the end has come - Correct? The $64,000 question is will I be able to somehow get my docs safely backed up to a USB drive? It appears that Stop Code - Memory Management blue screen keeps getting in the way.
Any ideas on a new PC that will not break the bank - good for Facebook and general computer usage?
Thanks again for your support and have a good day - be safe!
Hey AJ,
I'm not quite understanding. Did you install a new SSD in the old machine or are you still working with the old HDD?
As far as I know Richard is fine, he's probably busy with other things.
10 years old is a fine old age for a PC, in human years I'd estimate that's about 100 years old. 🙂
Sorry, I can't really recommend a replacement for you, I'm in Australia where prices and models differ quite considerably. Richard would be your best best for that one.
You will have no problem getting data off the old machine, once you have a good working machine it will be no problem.
Get back to me on the hard drive, let me know what drive(s) are currently connected internally.
Good to know about Richard.
Yes, with your assistance, I installed a new SSD drive in the old horse and was running rather smoothly until this incident.
Well, my mom just turned 101 so this might be good news for the old horse - LOL
Thanks again for your support!
Have a good day and be safe!
What did you do with the old drive? Did you leave that connected internally to use as a data drive?
What I am getting at is the error message you are receiving from BIOS indicates that a drive is faulty. I doubt it could be the new SSD so I'm wondering what other drives you might have connected? The message also indicates that the faulty drive is connected to SATA port 2 which is a secondary port. The main drive (containing your operating system) should be connected to SATA port 0 or 1 so I am trying to ascertain what is connected to port 2 on the motherboard.
If the SSD is the only disk drive connected internally I suggest you try disconnecting the ROM drive (CD/DVD drive) and see if that clears the error.
I am not sure if you received my latest response. Old Hard Drive is in Hard Drive heaven. SSD only drive connected.
I will your try your recommendation over the weekend.
Thanks again!
I disconnected the CD/DVD drive and it did not work. It came up with same message.
When I look at the current Ports in my Desktop I find ACHI Port #3 - Hard Drive. All other ACHI Ports from 1-6 are Not Defined except for that Port #3.
Could the SSD that I purchased died already?
Could you do me a favor and let me know when I gave my last donation to DCT? I am trying to find my receipt for when I purchased the SSD.
Any other ideas?
Thanks again for your support!
Have a good day and be safe!
It would be highly unlikely that the SSD has died, unless it was faulty out of the box but I seriously doubt that would be the case.
AHCI Port #3 is the correct port for an SSD on your motherboard. Considering the age of the PC it's quite likely that the "Chipset Family SATA AHCI Controller" driver is no longer compatible with the current Windows 10 version and I doubt the motherboard manufacturer would have updated the driver.
You might have to bite the bullet and scrap the old girl... keep the SSD of course.
Sorry I can't help with when you last donated to DCT, only Dave has access to that information.
Cheers... Jim
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