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WINDOWS 7 EXPLORER RIGHT-CLICK CLOSING
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douga7
Florida
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January 2, 2014 - 8:30 pm
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Hello,
Hope someone can assist with my problem that started a few days ago.
Windows Explorer closes each and every time I right-click a file or folder to delete it.

Has anyone encountered this problem?

Please advise ASAP...thank you

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David Hartsock
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January 3, 2014 - 3:23 am
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Have you installed any programs lately?

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Jim Hillier
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January 3, 2014 - 6:54 am
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Hi douga7 and welcome to the DCT forum.

Dave is steering you in the right direction. This type of issue is almost always caused by a third party shell extension, so any recent new software installation would be prime suspect.

If you can't remember installing anything new recently, I suggest you download ShellExView here: http://www.nirsoft.net/utils/shexview.html

ShellExView is portable software that will help you identify and disable non-Microsoft shell extensions. There's a pretty good description and guide on the ShellExView home page but just holler if you need any further help.

Cheers... Jim

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douga7
Florida
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January 3, 2014 - 11:49 am
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David Hartsock said

Have you installed any programs lately?

Hey David,
Not that I can recall right off hand, but I'm going to try the suggestion response I received right after yours.
Thanks

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douga7
Florida
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January 3, 2014 - 3:12 pm
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Jim Hillier said

Hi douga7 and welcome to the DCT forum.
Dave is steering you in the right direction. This type of issue is almost always caused by a third party shell extension, so any recent new software installation would be prime suspect.
If you can't remember installing anything new recently, I suggest you download ShellExView here: http://www.nirsoft.net/utils/shexview.html
ShellExView is portable software that will help you identify and disable non-Microsoft shell extensions. There's a pretty good description and guide on the ShellExView home page but just holler if you need any further help.
Cheers... Jim

Thanks Jim...I'll give it a try!

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douga7
Florida
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January 4, 2014 - 7:54 pm
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Hey Jim,
Downloaded ShellExView as you suggested and it worked!!! It was the very first dll I disabled (from SpyBot Search & Destroy).
Really appreciate the help!!!
Have a good one.
Best Regards,
Doug

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Jim Hillier
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January 4, 2014 - 8:30 pm
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Good to hear you fixed it Doug. Thanks for getting back and letting us know... appreciated.

Cheers mate... Jim

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douga7
Florida
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January 18, 2014 - 8:55 pm
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Jim Hillier said

Good to hear you fixed it Doug. Thanks for getting back and letting us know... appreciated.
Cheers mate... Jim

Hey Jim,
Haven't been on the forum since my last reply to you.
Thanks again and have a good one!

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