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shobha
Member
Members
July 14, 2013 - 4:41 am
Member Since: February 7, 2010
Forum Posts: 92
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hello
I have a perplexing problem. Since last week whenever any of my browsers are open- Firefox and Chrome, a new webpage opens without warning
http://www.2fun.in/gag/2691

I have never visited the site and I dont know how to stop this. It happens even while I am doing something else . It only needs the browsers on . there does not seem any time pattern too, though it does pop up quite frequently.
If I close the window it pops up again in a while.

I have windows 7 home edition and use Microsoft Security Essentials.

What to do do and how to stop such happenings further. Thanks in advance.

Jim Hillier
Admin
July 14, 2013 - 5:58 am
Member Since: August 9, 2011
Forum Posts: 2705
Offline

Hey Shobha - Have you run full scans on the machine with something like Malwarebytes Free or SUPERAntiSpyware Free?

I would recommend SUPERAntiSpyware, can be downloaded here: http://superantispyware.com/, click on the red "Free Edition Download" button. Under "Scan Type" make sure to select "Complete Scan".

Let us know how you get on,
Cheers... Jim

shobha
Member
Members
July 19, 2013 - 6:33 am
Member Since: February 7, 2010
Forum Posts: 92
Offline

hi Jim
thanks for the advise, did it but no go. have uninstalled both browsers and reinstalled them but to no avail.
What next?

David Hartsock
Admin
July 20, 2013 - 8:05 pm
Member Since: August 7, 2011
Forum Posts: 1117
Offline

Shobha,

You're definitely infected. Did you scan with SAS? Have you tried Emsisoft Emergency Kit? You can download it at http://www.emsisoft.com/en/software/eek/.

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