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unwelcome new site
July 14, 2013 - 4:41 am
Member Since: February 7, 2010
Forum Posts: 92

I have a perplexing problem. Since last week whenever any of my browsers are open- Firefox and Chrome, a new webpage opens without warning

I have never visited the site and I dont know how to stop this. It happens even while I am doing something else . It only needs the browsers on . there does not seem any time pattern too, though it does pop up quite frequently.
If I close the window it pops up again in a while.

I have windows 7 home edition and use Microsoft Security Essentials.

What to do do and how to stop such happenings further. Thanks in advance.

Jim Hillier
July 14, 2013 - 5:58 am
Member Since: August 9, 2011
Forum Posts: 2705

Hey Shobha - Have you run full scans on the machine with something like Malwarebytes Free or SUPERAntiSpyware Free?

I would recommend SUPERAntiSpyware, can be downloaded here:, click on the red "Free Edition Download" button. Under "Scan Type" make sure to select "Complete Scan".

Let us know how you get on,
Cheers... Jim

July 19, 2013 - 6:33 am
Member Since: February 7, 2010
Forum Posts: 92

hi Jim
thanks for the advise, did it but no go. have uninstalled both browsers and reinstalled them but to no avail.
What next?

David Hartsock
July 20, 2013 - 8:05 pm
Member Since: August 7, 2011
Forum Posts: 1117


You're definitely infected. Did you scan with SAS? Have you tried Emsisoft Emergency Kit? You can download it at

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