This forum requires Javascript to be enabled for posting content
Log In
Please consider registering
Guest
Forum Scope


Match



Forum Options



Min search length: 3 characters / Max search length: 84 characters
Register Lost password?
Micron/MCP/Gateway Business
Nightowl78
78 Posts
(Offline)
1
November 11, 2008 - 9:17 pm

Hi all:

Just FYI. I have learned from a friend of mine who is an IT Administrator for a large company in Colorado that MPC filled for bankruptcy last week.

Don't know if any of you deal with them or not, but a local tire company that I do computer work for has been having nothing but major trouble with them. When Gateway sold out, Micron/MPC took over the business side and Acer took the consumer/home user side. My customer bought a Gateway about 1 1/2 years ago and the motherboard was replaced about 9 or 10 months ago, now the motherboard has gone out again and my customer has had no response from MPC. He was told they would overnight him a new board and they would send a tech to install it because it was still under warranty, so I couldn't touch it. Well long story short they have never sent a board or a tech and he gets no phone calls returned from anyone in the company.

I just learned today of the bankruptcy, so guess that explains the non response from anyone at Micron/MPC. The issue is still up in the air, so if I learn more I will pass it along.

Dave, I hope this doesn't go against any rules for your forum. Just thought maybe it would keep someone from getting burned.

David Hartsock
1117 Posts
(Offline)
2
November 11, 2008 - 10:38 pm

Not an issue, Nightowl. Good information to know, especially if you are a customer or were considering becoming a customer!

Chad Johnson
867 Posts
(Offline)
3
November 12, 2008 - 9:02 am

speaking of buyouts and bankruptcy, I saw Centennial got bought by AT&T over the weekend.

About 6 months ago I almost went to work for Centennial. Now i'm glad they didn't offer me the job!!

raid6434
1 Posts
(Offline)
4
November 12, 2008 - 6:32 pm

I work in the IT department of a college that has a lease agreement with MPC. Part of the agreement is that we are self maintenance. We order the replacement parts for MPC's site online and have not received the parts we have ordered for several weeks. MPC, about a week ago, sent an email to our Network Administrator stating that MPC has been put on hold by their shipping providers due to non-payment. I think that would explain the non-shipment of parts to others also.

Nightowl78
78 Posts
(Offline)
5
November 12, 2008 - 8:16 pm

Hi raid6424:

Thanks for the information. That explains the problems we have been experiencing. My customer has pretty much written off the whole thing and is going to have me build a replacement for him.

A very unfortunate situation for everyone involved with them.

Chad Johnson
867 Posts
(Offline)
6
November 12, 2008 - 10:35 pm

I stopped using Gateway years ago due to their proprietary sized parts in their machines.

and then I tuned out all things Gateway and didn't know they were bought/merged/soaked up with MCP or Micron.

Yes.

Nightowl78
78 Posts
(Offline)
7
November 13, 2008 - 7:35 pm

Hi Ziggie:

You are oh so right about Gateway's proprietary parts. I was going to use the case, however, found that the motherboard was mounted on the left side of the case instead of the right side like every other case in the world. The heat sink mounted over the CPU and was screwed down to the motherboard and there was no fan. I was able to salvage a few other components (power supply, DVD, card reader, etc).

I know I won't be dealing with Gateway anytime soon.

yepper12
1 Posts
(Offline)
8
December 22, 2008 - 2:47 pm

When you call MCP now you get a recorded message tell you to go to there website about warranty info if you go there they do not tell you anything anyway. You would think that Gateway would take care of the warranty issues but they do not want to hear from anyone they just say call MCP. I have told all my friend and family NOT to buy any Gateway system. So far I have 5 in the repair drawer waiting. It is a shame.

David Hartsock
1117 Posts
(Offline)
9
December 22, 2008 - 7:45 pm

Wow, sorry to hear that. 5 computers waiting for repair. That stinks!

Forum Timezone: America/Indiana/Indianapolis
All RSSShow Stats
Administrators:
Jim Hillier
Richard Pedersen
David Hartsock
Moderators:
Carol Bratt
dandl
Jason Shuffield
Jim Canfield
Terry Hollett
Stuart Berg
John Durso
Top Posters:
Chad Johnson: 867
Mindblower: 664
carbonterry2: 356
Flying Dutchman: 278
grr: 211
Newest Members:
JudeLandry
benjaminlouis680309
drogers97439
travishead60
Gohighlevelsnapshots
Forum Stats:
Groups: 8
Forums: 20
Topics: 1941
Posts: 13516

 

Member Stats:
Guest Posters: 11
Members: 3177
Moderators: 7
Admins: 3
Most Users Ever Online: 2303
Currently Online:
Guest(s) 36
Currently Browsing this Page:
1 Guest(s)
Exit mobile version

WHY NOT SUBSCRIBE TO OUR NEWSLETTER?

Get great content like this delivered to your inbox!

It's free, convenient, and delivered right to your inbox! We do not spam and we will not share your address. Period!