Refurbished laptop

This forum requires Javascript to be enabled for posting content

Please consider registering
Guest

Search

— Forum Scope —






— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
Refurbished laptop
myleswest
Member
Forum Posts: 161
Member Since:
July 11, 2014
Offline
1
March 12, 2019 - 1:45 am

Question......Someone gave me an old HP laptop that had been refurbished. They had no knowledge of computers and never took care of it.
It is now running Windows 10 but it is so very very slow.

I would like to do a factory reset, to get rid of all the junk and whatever malware may be hiding on it. But......When I do that will it restart / reset as the original laptop running Windows 7...or the Windows 10 that was installed when it was refurbished.???

Richard Pedersen
Admin
Forum Posts: 156
Member Since:
July 31, 2012
Offline
2
March 12, 2019 - 2:08 am

Get The Media Creation Tool from Microsoft.

You must know what the current installation is: 64-bit or 32-bit, and also whether it is Home or Pro edition.

Once you have this information run the Tool, answer a few questions, and have a thumb drive ready that is at least 4GB in size.

Once finished, you can use the thumb drive to boot your system and install a clean version of Windows 10. It will be the latest available version of Windows.

Note that you will lose any information on the thumb drive. You will also lose all the data and installed programs on the computer. You should run a backup before beginning this process... just in case.

HTH,
Richard

RandyBonnette
Member
Forum Posts: 5
Member Since:
April 9, 2019
Offline
3
April 17, 2019 - 2:29 am

Question......Someone gave me an old HP laptop that had been refurbished. They had no knowledge of computers and never took care of it.
It is now running Windows 10 but it is so very very slow.

I would like to do a factory reset, to get rid of all the junk and whatever term paper writer samples may be hiding on it. But......When I do that will it restart / reset as the original laptop running Windows 7...or the Windows 10 that was installed when it was refurbished.???

Hello,

You will get Windows 10 running as it was previously. You may also choose Keep My Files (it's a better variant, in case you are going to reuse the PC). Note: in case you choose to keep your files, the reset option will give you a formatted file on the desktop with the removed desktop apps list. Thus, you may use it to reinstall the programs you need in the future.

samz
Member
Forum Posts: 1
Member Since:
May 16, 2019
Offline
4
May 16, 2019 - 6:13 am

The current installation is: 64-bit or 32-bit.
192.168.0.1

Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 2303

Currently Online:
23 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Member Stats:

Guest Posters: 10

Members: 2577

Moderators: 7

Admins: 4

Forum Stats:

Groups: 8

Forums: 19

Topics: 1834

Posts: 13090

Administrators: Jim Hillier, Richard Pedersen, David Hartsock, Marc Thomas

Moderators: Carol Bratt, dandl, Jason Shuffield, Jim Canfield, Terry Hollett, Dick Evans, Sergey Grankin

Exit mobile version

WHY NOT SUBSCRIBE TO OUR NEWSLETTER?

Get great content like this delivered to your inbox!

It's free, convenient, and delivered right to your inbox! We do not spam and we will not share your address. Period!