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Outlook.com/Hotmail hyperlinks
Marc Thomas
Argentina
271 Posts
(Offline)
1
April 23, 2014 - 10:48 am

When you receive an email in Outlook.com with a link in the message, it's not click-able, at least not for me.
There must be a way in settings to change this, but I can't find it.
All I can assume is that it's some kind of security feature, which is not helpful at all.
Any ideas, people?

Jim Hillier
2700 Posts
(Offline)
2
April 23, 2014 - 5:30 pm

Marc, hyperlinks are displayed as per normal (active) in my received emails.

I checked all through Outlook's settings, the only option I could locate which might affect how links are displayed is under: Options>Preventing junk email>Files and reporting>Block content from unknown senders.

As you can see in the following screenshot, mine is set to "show":

Marc Thomas
Argentina
271 Posts
(Offline)
3
April 23, 2014 - 8:27 pm

Mine is also set to show.
In fact, it's always been at default settings.
That's weird.

Jim Hillier
2700 Posts
(Offline)
4
April 23, 2014 - 8:46 pm

Perhaps the senders are not hyperlinking the URLs in the first place Marc. When a sender is compiling an email and wants to insert an active link, they need to use the Insert a hyperlink feature in the menu, otherwise the link will just be in plain text (not hyperlinked).

Try sending yourself an email with a hyperlinked web address inserted and see how it displays when you receive it.

Mindblower
Montreal, Canada
666 Posts
(Offline)
5
April 26, 2014 - 5:58 pm

It's been a while, so here's a real silly question. Where is that OPTIONS tab? It's been a very long time since I've altered my settings. But I too remember receiving some links which looked fine, but could not be clicked, while others are still okay, Mindblower!

"For the needy, not the greedy"

Marc Thomas
Argentina
271 Posts
(Offline)
6
April 29, 2014 - 4:44 pm

MB, the options can be seen when you click the little cog at top right in Outlook.com.
Turns out that it's only messages I send when using Microsoft Office Outlook (2007-2010) to Hotmail (Outlook.com).
I assumed, wrongly, that a link inserted in the message text box would automatically show up at the other end as a hyperlink, ie the Outlook.com inbox.
Oddly, it does show up as a hyperlink in Gmail, regardless.
It turns out that when putting a hyperlink in a message in Outlook (Office version, as above), you have to click 'insert' and select 'hyperlink' and then put the link in the little box provided.
Seems a rather long winded way of carrying out a fairly simple and common task to me.

Mindblower
Montreal, Canada
666 Posts
(Offline)
7
April 30, 2014 - 4:48 pm

Thanks for the info Marc. Knew that Options menu had to be somewhere. As for the links, when I'm notified about a message in Outlook (Hotmail account), the provided link does has URL: in front, Mindblower!

"For the needy, not the greedy"

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