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Can't Register Bitdefender Free
Claw
Member
Forum Posts: 88
Member Since:
July 11, 2012
Offline
31
September 25, 2015 - 9:55 pm

Ok Jim. Got up this morning opened BD and it told me I was logged in. Yep, sometime over night it got straightened out, but you know me. I want more proof, so I uninstalled BD, cleaned up really good and reinstalled it. Login panel showed, logged in, everything went perfect. So either the people at BD or the server corrected the problem. I replied back to Bitdefender support email thanking them for replying and I let them know what happened, I also let them know how poor the forum is when it comes to helping. A happy ending Jim.Well at least until the next problem. Thanks to you and dandl for all your help, and you know I'll be around.

dandl
Lexa, AR
Moderator
Forum Posts: 708
Member Since:
April 29, 2013
Offline
32
September 26, 2015 - 8:18 am

You got more patience than I do. Glad you got it sorted out.

Claw
Member
Forum Posts: 88
Member Since:
July 11, 2012
Offline
33
September 26, 2015 - 11:21 am

It was eating at me dandl. I felt like it was daring me to try and beat it.

Jim Hillier
Admin
Forum Posts: 2606
Member Since:
August 9, 2011
Offline
34
September 28, 2015 - 7:04 pm

I admire your perseverance Claw.

Sounds to me like BD Free might be one to stay away from.

Claw
Member
Forum Posts: 88
Member Since:
July 11, 2012
Offline
35
September 29, 2015 - 11:22 am

Jim, I really think BD free is an exceptional product. Relatively light, very responsive and excellent detection. But if there's a problem, don't waste your time going to the Bitdefender Forum, they are totally useless when it comes to quickly responding to your problem. If there's any problem with any of the Bitdefender products, head straight to Bitdefender email support and pick your product and state your problem and your ticket is on the way. It may take a day or two, but when support contacts you they are very thorough on how to correct the matter, and they always follow up later on to check if everything is still in working order. I'll be around. Take care my friend.

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