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I've never had a problem with BD, in fact with it installed my computers have always been very responsive, but what really ticks me off is the total lack of response from their support and the so called forum. At least post a message that there is a server problem and it's being worked on, but there's no response at all.
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Jim, also when I go to the My Bitdefender account it shows all the devices that have BD installed on them, including my sons laptop. I uninstalled BD from the laptop and went back to the account and it said , You do not have Bitdefender on any devices. And in the upper right corner is a button that says install Bitdefender, so I clicked it and choose BD Free and it installed but with the same error message. And my questions on their forum in the BD Free section and the paid section are being answered around and ignored. Nor have I yet received support by email even though I send the question to support twice.
It's all very strange and, no doubt, very frustrating mate.
I haven't actually installed BD Free anywhere for about 8 months. At that time, activation was fine. I have a Win10 system running Defender, I might try installing BD free on it and see what happens. If worse comes to worse, I can easily go back to Defender.
Will let you know what happens.
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Jim, I tried to login with a BD account I set up a couple of days ago. I could login to my account but no BD apps would show up.
I am thinking one has to login and activate through the login within the BD app and all I could get was a "unable to connect to server". I gave up and finally uninstalled BD.
Hey guys today I opened BD and the login screen was there, so I logged in and it said I was logged into My Bitdefender , but the interface has Cannot connect to server, written in the spot where it should say, You are logged in. I'm checking it again later and if it never changed, I'm sending BD support the screenshot. I'll keep you updated.
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