[quote="ozbloke":1zwbmb8n]David - What have you tried so far:

1) Look under 'Sound' in Device Manager - check for any yellow error icons and check driver status.
2) Is the speaker icon still appearing in the notification area of the taskbar? - check volume settings and make sure nothing is muted.
3) Are you using external speakers? - check the connection and cabling between the computer and speakers.

If all settings, drivers and everything else appears to be fine; try another set of known working speakers.

HTH,
Cheers....Jim[/quote:1zwbmb8n]

Hi Jim:
I've tried all those things. The sound is missing on startup and shutdown only?????

Cheers,

David

[quote="ozbloke":2dnjicjb]Oh OK David.

Go to [b:2dnjicjb]Control Panel>Sounds and Audio devices[/b:2dnjicjb] and then click on the 'Sounds' tab. Look under "Windows Logon" and "Windows Logoff".

Are those functions associated with a sound?

I'm sorry, I've forgotten so much about XP. Is there a "Test" button available in that screen which you can click on to hear the actual sound?

Cheers....Jim[/quote:2dnjicjb]

Hi Mate:
Yes they are. There is a TEST button and the sound works fine.

BTW. the tab is named "SOUND".

Thanks,

David

[quote="Ziggie":1ogxvlnw]Is this the same computer that the front USB ports are having trouble on?

According to [url=http://forums.techguy.org/all-other-software/484342-solved-windows-xp-startup-shutdown.html:1ogxvlnw]here[/url:1ogxvlnw]:

Make sure the following registry key exists:
HKCUAppEventsSchemesApps.Default.Default

To get to Registry Editor, go to start, run and type regedit and click ok. Navigate down the tree (HKCU = Current User) and see if the registry key exists.

For now, don't make any changes, just want to see if the key is there.[/quote:1ogxvlnw]

Hi Ziggie:
It doesn't exist.

Thanks,

David

[quote="Ziggie":uov4436i]Hm. It looks like it is there.

Let's try this.

Download Microsoft's TweakUI Power Toy. ([url=http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx:uov4436i]Link[/url:uov4436i])
Install it.
Open Tweak UI (Start -- All Programs -- Power Toys)
Under General, check the box for beep on errors.
Reboot.

Give that a go.[/quote:uov4436i]

Hi Ziggie:
No luck. Did as you recommended. Then tried a restart and a cold start. No BEEPS! Should I remove TWEAKS?

Thanks,

David

[quote="Ziggie":8ycq3wrd]Um. Now I'm stumped.

One other thing we could try is to create a new user and reboot while logged in as that user. See if the problem follows the user or stays the same.

--Zig[/quote:8ycq3wrd]

Hi Ziggie:
This is wierd. I created a fictitious user account named RENFREW. When I log on or logoff the sounds are there. Yet when I use my account no sound. What do I do now?

Please se attached.

Thanks,

David

Please take a look at my reply above.

Thanks,

David

[quote="Ziggie":254f3hi5]Well, it sounds like some data in your user profile got corrupted. The easiest fix is to create a new user account and begin using that one instead of the corrupted one.

Umm....Let me do some digging on if we can repair your current user profile...

--Zig[/quote:254f3hi5]

Hi Ziggie:
I didn't receive an email notification on your reply? I tried the "RENFREW" account but all the items on my desktop did not appear??? Can you walk me through it?

Thanks for all your help,

David