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Dave, the mail app icon is gone from the start page and the apps page but mail still works. This has happened when my wife logs in. If I log in, then the mail app shows in both the app and start page. I've tried a repair from the apps store but it won't let me make any changes. I'm a little lost here. There are about 800 emails under my wife when she logs in and I would hate to loose them. Any suggestions would be greatful.
Thanks
Ricardo
Hi Ricardo - Welcome to the DCT forum.
Seeing how mail is still working, I'm assuming the app must still be installed. Perhaps the shortcuts have been deleted somehow.
Try this: Log-in to your wife's account, go to the Start Screen and type "Mail" (without the quotation marks). You should see the Mail app listed in the results:
Please let us know if the Mail app appears in the list of search results or not.
Cheers... Jim
Thanks Jim. The search revealed 3 icons for the EM Client email program we are currently using and a white "gear" icon asking to choose a default mail app, no mail icon. If I click that icon, it shows the mail app icon but we know the program is already working.
I installed classic shell.net which my wife really likes and it shows a white icon in programs as windows mail. If I click it mail will open. I guess I have only lost the app icons in Apps and the start page but don't know what I did to lose them unless I deleted them altogether from her profile. As mention, if I log on, everything is there
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