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Permanently Remove Astromenda in Chrome
wwallace
3 Posts
(Offline)
1
June 28, 2015 - 2:49 am

Hi guys -

I have, literally, been all over and have tried everything trying to get rid of the "Astromenda" malware that has been become imbedded in my Google Chrome web browser.

I have used malware bytes, ADWcleaner, webroot secure anywhere (my current anti-virus) and some other software to absolutely no avail of getting rid of this. I have tried registry deletion. ADWcleaner and malware bytes BOTH finds the file and asks me if I want to delete it. I do so every time. However, the very next scan it is still there. Nothing I do gets rid of it.

I have NO clue on how to completely get rid of this. It seems to only be in my chrome browser. I use Internet Explorer also. I am currently running Windows 7 PRO (64-bit).

Any ideas at all?! I really appreciate you taking the time to read my post and I thank you in advance for your help with this issue!

David Hartsock
1117 Posts
(Offline)
2
June 28, 2015 - 11:40 am

Astromenda is usually tagged onto another download. My first suggestion would be to download Revo uninstaller portable and show us a list of programs installed on the computer so we can remove the program(s) that originally brought it onto your computer.

wwallace
3 Posts
(Offline)
3
June 28, 2015 - 11:08 pm

OK...I already have both Revo uninstaller (1.95) and Iobit uninstaller. I will await your reply. Thanks in advance!

David Hartsock
1117 Posts
(Offline)
4
June 29, 2015 - 6:14 am

We need to know what programs are installed. You should be able to export a list from Revo or take screenshots to show all the programs.

dandl
Lexa, AR
740 Posts
(Offline)
5
June 29, 2015 - 7:25 am

Dave, from what I can read on this subject and since he has already ran Malwarebytes and AdwCleaner. He will have to use the Chrome Tools/Extension Tab and delete unwanted extensions and reset Google Search as the default search engine from the settings tab and be sure and clear history.

David Hartsock
1117 Posts
(Offline)
6
June 30, 2015 - 10:08 am

dandl said

Dave, from what I can read on this subject and since he has already ran Malwarebytes and AdwCleaner. He will have to use the Chrome Tools/Extension Tab and delete unwanted extensions and reset Google Search as the default search engine from the settings tab and be sure and clear history.

I just wanted to make sure we got it all, dandl. No sense treating the symptoms if the root cause is still lurking around.

wwallace
3 Posts
(Offline)
7
July 2, 2015 - 2:48 am

I have done all that, Dan. It is located somewhere in my chrome browser. There is no extensions of it nor does my search engine go to it. I'm working on a screen shot as I type this.

It isn't letting me do a screen shot. It keeps saying the files are too large.

David Hartsock
1117 Posts
(Offline)
8
July 2, 2015 - 5:27 am

You need to post jpg or png files and the smaller the filesize the better - as long as they are legible. You can try uploading to http://webresizer.com/ to make the filesize reasonable.

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