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Windows Media Player won't work
December 6, 2013 - 10:01 am
Member Since: December 12, 2012
Forum Posts: 34

Hi again. Here I am with yet another problem. I am using windows 7 and Windows Media Player Version 12.0.7600.16385. Today was the first time I tried to get the Media Player to work but was unsuccessful.

When I click on the program name in the start menu, nothing happens.

If I insert a disk, there is a quick flash of a window opening and closing, then nothing.

Trying Start>computer>right click on the dvd drive>play gives me a window that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

The disk I was trying to play works fine in my other computer. I would greatly appreciate any help with this. Thanks.

December 7, 2013 - 12:08 pm
Member Since: December 12, 2012
Forum Posts: 34

I got the tool to fix this problem from BeepingComputer and it worked wonders!
It takes a while to run but it fixes all sorts of issues. Here is the link to the tool I used.

Jim Hillier
December 7, 2013 - 5:09 pm
Member Since: August 9, 2011
Forum Posts: 2705

Hey BJ - Apologies for not responding sooner.

Glad to hear you got it sorted. We've recommended's freeware on the blog previously, includes a very good range of free products.

Appreciate the heads up,
Cheers... Jim

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