When it comes to family members and some friends, I’m where old computers go to their last resting place. So I either fix them and make them work again or dissect them for parts. I recently received an HP Notebook – 15-bs023ca that looked like it was in very good condition. I was told that the hard drive seems to be dead.
When I turned it on, sure enough, no boot drive was detected. Then I had an opportunity to press F2 to go into the Diagnostics. A quick check of the hard drive showed the same results. I assumed that drive was completely dead.
Now I had one problem. This laptop has no easy access panels on the bottom. I might have to take the entire thing apart to get at its insides. I always said to myself that if I had to do this to fix a laptop, it’ll never get fixed. But it’s useless to me otherwise so I decided to chance it. I checked online and came across a few videos and some info on how to do this, so here we go.
First, remove the battery. There is usually a couple of switches there to help unlock and remove the battery.
Then I had to remove all the screws from the bottom of the case. Ten in all. I’ve highlighted them here on my laptop.
Sometimes you have to remove any plastic or rubber feet to get at the screws underneath. I only have two. The other two were already missing.
Now the hard part. You need something to hook in around the edges of the casing to pry it open. I used a knife blade that was attached to my pliers.
You have to go right around the edge of the laptop.
It’s hard to show this in pictures so watch this video. Skip to about the 2:50 mark: HP 15-BS series Disassembly
And the final result:
I found out that the hard drive was gone. It was literally gone. The previous owner must have removed it. The hard drive you see in the picture is the one I put in – 298 GB. A bit small but the only one I have to spare right now. There was no caddy or screws for the hard drive but once the casing is replaced it will probably keep everything in line.
So now I put the back on and carefully snapped everything together again. I didn’t replace the screws right away but I put the battery in and started it up to run the Diagnostics on the hard drive. This time a full pass.
I’m hoping this was the only issue with this laptop. So now I am debating about the operating system. Windows 7, 10, 11, Linux?
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